Hotel dekat Ōwakudani

"Exceptional property"

"staff was so accommodating!! definitely one of the highlights of our trip, super relaxing"

"とても素晴らしい接客で感心しましたよ ご飯もアルコールも色んな飲み物ありますから 良い旅を過ごせました"

"We really enjoyed our stay in Matsuzakaya Honten! The staff were very hospitable, accommodating and helpful, and the ryokan was very clean and modern, while still retaining its historical charm. We marveled at how it was like staying in a museum, a slice of history, just because of how beautifully preserved everything was. Special shoutout to Ridhan, Hema and the front desk staff (a friendly thai lady with front bangs - apologies, we didn’t manage to get your name!) who were excellent and kind...

"The place is great being brand new, its so clean, and so good to have your private onsen. Only thing i can complain about is not having enough mirrors like in the toilet upstair."

"完璧でした"

"Great staff, nice view, clean room and nice onsen"

"飯店環境很棒，服務很棒~"

"Hidden gem in Hakone, super private, excellent service and food"

"A very authentic Japanese inn. I’m sure it is one of the most luxurious places in the area. If you choose to have dinner at the hotel it will be a reasonable extra fee. Our room had a dining area where our meals were presented. The are very professional in a very friendly way. The Bamboo bar was very special."

"The staff were helpful however language communication could be confusing. The views from the higher floors were really nice. A simple place for short stay not sophisticated"

"Family friendly, super clean. Staff helpful and friendly. We took the Irori bbq souper and it was highly recomended. Great stay"

"室内はとても綺麗で温泉でも心からリラックス出来ました。和食のお食事も美味しかったです。ただドアの鍵が中々掛けられず苦労しました。また、スタッフの方の対応も良かったですが、お願いしたものが届かなかったり、依頼したチェックアウトの時間を過ぎていたりと少し気になる部分もありました。"