Hotel dekat Ōwakudani

"Exceptional property"

"staff was so accommodating!! definitely one of the highlights of our trip, super relaxing"

"とても素晴らしい接客で感心しましたよ ご飯もアルコールも色んな飲み物ありますから 良い旅を過ごせました"

"清潔で広々で家族団らんでゆっくりに過ごせます。"

"We really enjoyed our stay in Matsuzakaya Honten! The staff were very hospitable, accommodating and helpful, and the ryokan was very clean and modern, while still retaining its historical charm. We marveled at how it was like staying in a museum, a slice of history, just because of how beautifully preserved everything was. Special shoutout to Ridhan, Hema and the front desk staff (a friendly thai lady with front bangs - apologies, we didn’t manage to get your name!) who were excellent and kind...

"Very nice hotel with beautiful onsens. Breakfast and dinner were delicious. Staff very helpful and friendly. Highly recommended."

"Great staff, nice view, clean room and nice onsen"

"飯店環境很棒，服務很棒~"

"お食事や館内の説明がとても丁寧に説明してくれた。客室の露天風呂も素敵だったけれど、なによりお食事が美味しかった！自分で選べる楽しさもあり、ここで泊まることができてよかった。"

"Hidden gem in Hakone, super private, excellent service and food"

"Belle chambre, confortable"

"We stayed here as part of our honeymoon trip and had the most magical time. Visited in July so although hot and humid outside, the AC worked great inside. Loved having our own private onsen and the provided bathroom amenities were quite lovely. Bathrobes, yukatas, slippers, towels, pajamas—everything is provided for guests to wear. And we wore our yukatas a lot! They take care of your shoes and umbrellas at the lobby and then you let them know when you are ready to adventure out for the day so...

"Food was delicious. Service was amazing. The staff is very helpful."

"綺麗なホテルで大満足です。 朝食も美味しく、室内も綺麗で大変良かったです。"

"Gorgeous stay with kids and family. Spacious area with kitchen and dining area. High quality in-room facilities. We were not family with self-check in and no people concierge service, but after finish the entire process, we felt well. Will recommend family to come and stay."