Hotel dekat Ōwakudani

"Exceptional property"

"とても素晴らしい接客で感心しましたよ ご飯もアルコールも色んな飲み物ありますから 良い旅を過ごせました"

"staff was so accommodating!! definitely one of the highlights of our trip, super relaxing"

"The place is great being brand new, its so clean, and so good to have your private onsen. Only thing i can complain about is not having enough mirrors like in the toilet upstair."

"We really enjoyed our stay in Matsuzakaya Honten! The staff were very hospitable, accommodating and helpful, and the ryokan was very clean and modern, while still retaining its historical charm. We marveled at how it was like staying in a museum, a slice of history, just because of how beautifully preserved everything was. Special shoutout to Ridhan, Hema and the front desk staff (a friendly thai lady with front bangs - apologies, we didn’t manage to get your name!) who were excellent and kind...

"飯店環境很棒，服務很棒~"

"This is a luxurious resort. We were the only non-Japanese guests there I think, and we felt welcomed and absolutely blown away by the experience. Our room was like a suite with four beds and a separate bedroom, the amenities were fantastic. The staff were professional, friendly, and welcoming. The breakfast was enough to feed an army and we tried both the Japanese and Western versions. The Onsen was beautiful and relaxing. Note, this hotel is situated in a hilly area, about 20 minutes drive...

"Nice and peaceful place"

"Hidden gem in Hakone, super private, excellent service and food"

"The beds were comfortable, the food was fantastic. It is really close the transit."

"We stayed here as part of our honeymoon trip and had the most magical time. Visited in July so although hot and humid outside, the AC worked great inside. Loved having our own private onsen and the provided bathroom amenities were quite lovely. Bathrobes, yukatas, slippers, towels, pajamas—everything is provided for guests to wear. And we wore our yukatas a lot! They take care of your shoes and umbrellas at the lobby and then you let them know when you are ready to adventure out for the day so...

"Food was delicious. Service was amazing. The staff is very helpful."

"Belle chambre, confortable"

"Gorgeous stay with kids and family. Spacious area with kitchen and dining area. High quality in-room facilities. We were not family with self-check in and no people concierge service, but after finish the entire process, we felt well. Will recommend family to come and stay."

"Off the beaten path slightly so prepare for a little walk from the train station or get a cab, but they do have a shuttle to get you to the train Went for the onsens and wasn’t disappointed clean and peaceful the surrounding area was easy to get to with great food options around would stay again"