Hotel dekat Ōwakudani

"This entire stay was an experience. From the minute you walk in, you are greeted by a team of people who help you every step of the way. It felt like a spa, a home and a luxury hotel all at the same time! I have stayed at many luxury resorts but this was by far the best overall experience. Highly recommend. The breakfast and dinners were exceptional. We were seated in a private room for both. My daughter has a lactose allergy and they adapted the menu for her. The thoughtfulness and care taken...

"The staff were helpful however language communication could be confusing. The views from the higher floors were really nice. A simple place for short stay not sophisticated"

"What an amazing an unique place! Impecable location, room full of amenities and comfortable down to the detail. Staff is incredible; we fell In love with Saki who was our blessing serving us dinner and breakfast and making our kiddos feel unique. Highly recommend it!!"

"のんびり過ごす事が出来ました"

"A dream stay! It is the most authentic Japanese experience we could’ve ever imagined. Absolutely breathtaking room (we got the room with the private hot spring and garden) and just wow. It was our last hotel before we traveled back home and we really are grateful it was! They provide excellent service and the amenities and cleanliness is top notch. I would highly recommend this to anyone! Worth the money."

"Belle chambre, confortable"

"We had an amazing time at the Ten-Yu Hakone Property. Staff was helpful, we got very nice mountain facing rooms, and they gave us rooms together per our request. The rooms were super clean and beautiful. The dinner and breakfast buffet were excellent. we just wished we could have stayed longer. I would definitely recommend this property to everyone. I would give it 6 stars out of 5 if I could."

"Clean and spacious room. The beds on the floor were not very comfortable, especially the pillows. Staff was very helpful in making arrangements when possible although they did not seem to know much about the Five Lakes area. Overall if you are interested in Hakone/Gora this is a great property. "

"Absolutely incredible, checked every box. Wish we stayed two nights!"

"Hidden gem in Hakone, super private, excellent service and food"

"Nice and peaceful place"

"We really loved this place with incredible people. Breakfast and dinner included and wow, what a surprise with the omakase style service. The room had hot spring water onsen bath. Highly recommended."

"This property is one of a kind. The staff is amazing and will do everything they can to make your stay feel special and like your the only people there. The hotel itself is beautiful from the infinity pond with the bamboo forest behind it to the walkways to your room and beyond, and the food… the food is to die for. It’s an elegant selection of many dishes"

"Very nice experience in this hotel. Very nice staff. Very clean rooms. Definitely will use again."

"Great stay, very relaxing."