Hotel dekat Ōwakudani

"Exceptional property"

"とても素晴らしい接客で感心しましたよ ご飯もアルコールも色んな飲み物ありますから 良い旅を過ごせました"

"The place is great being brand new, its so clean, and so good to have your private onsen. Only thing i can complain about is not having enough mirrors like in the toilet upstair."

"We really enjoyed our stay in Matsuzakaya Honten! The staff were very hospitable, accommodating and helpful, and the ryokan was very clean and modern, while still retaining its historical charm. We marveled at how it was like staying in a museum, a slice of history, just because of how beautifully preserved everything was. Special shoutout to Ridhan, Hema and the front desk staff (a friendly thai lady with front bangs - apologies, we didn’t manage to get your name!) who were excellent and kind...

"Great staff, nice view, clean room and nice onsen"

"飯店環境很棒，服務很棒~"

"lovely private onsen experience and enjoyed the half board meals especially the western breakfast. you also get your choice of yukata to wear which was a nice touch. i wished we would have stayed another night to enjoy the other onsen on property. close to the park and crafthouse. would recommend"

"Hidden gem in Hakone, super private, excellent service and food"

"The beds were comfortable, the food was fantastic. It is really close the transit."

"A very authentic Japanese inn. I’m sure it is one of the most luxurious places in the area. If you choose to have dinner at the hotel it will be a reasonable extra fee. Our room had a dining area where our meals were presented. The are very professional in a very friendly way. The Bamboo bar was very special."

"The staff were helpful however language communication could be confusing. The views from the higher floors were really nice. A simple place for short stay not sophisticated"

"Belle chambre, confortable"

"とても気分よく過ごすことが出来た 　(^^)"

"Amazing service, the shuttle bus was super helpful as well! The food was great and the free flow food/drinks were also great."

"Traditional Ryokan. Lovely staff. The meals were amazing. Those meals are a labor of love. If you are a seafood lover you will enjoy them. Property needs updating."