Hotel dekat Hakuundo Chaen

"The whole experience was lovely. The hotel was so peaceful, the staff so kind, and the food delectable. The public onsen was the perfect way to relax after a long day of travel. Such a unique experience, highly recommend!"

"Matsuzakaya Honten was the highlight of our two-week trip to Japan. The moment we entered our room, our jaws dropped. It was incredibly spacious, beautifully designed, and featured floor-to-ceiling windows overlooking a lush green landscape. Our private onsen was peaceful, completely private, and surrounded by a beautiful garden. It was the perfect place to relax. The kaiseki ryōri dinner and breakfast were absolutely unforgettable. Both were nine-course meals, with several courses featuring...

"The property was amazing and the staff was very attentive. Rooms were unlike anything I have experienced before. The private onsen is a perfect size for two people with beautiful forest views for a serene feel. The food was very good and fresh, but after a couple of days it felt repetitive like we were eating the same thing each meal, just a slightly different. The location is a little isolated which is fine if you plan on staying on property for the whole stay."

"Absolutely amazing experience. The meals were tremendous and the stay so relaxing for the family. Would highly recommend"

"Great staff, nice view, clean room and nice onsen"

"Great hotel"

"お料理。お風呂♨️。お部屋。すたの対応。 良かったです。 しいて言いますと　お風呂の洗い場暗い。シャンプー等の字が小さくて見えにくい。 洗い桶が低くて重かったですので高齢者には使いにくい感じでした。 お風呂の温度と雰囲気は良かったです。"

"Hidden gem in Hakone, super private, excellent service and food"

"The beds were comfortable, the food was fantastic. It is really close the transit."

"Hotel indigo has amazing service. The check in process was clear and ringing staff for help was easy. Everything was clean and well put together. My expectations were exceeded when staying here."

"Belle chambre, confortable"

"Loved the main foyer, so relaxing. The private onsen was great along with the welcome snacks and drinks"

"I was wowed. To be honest, pictures don’t do this justice. It’s a place you can get lost in- in the most beautiful way possible. It is the most scenic stay I’ve experienced to date. It inspires poetry and deep thought. It was my brilliant oasis. Thank you! My only qualms were the food- it was bit underwhelming for the price point; however, the dining view, opulence and careful care from staff made up for it a bit."

"The staff were helpful however language communication could be confusing. The views from the higher floors were really nice. A simple place for short stay not sophisticated"

"とても気分よく過ごすことが出来た 　(^^)"

"The onsens are so relaxing and there are private ones too!"

"部屋は広く綺麗でした スタッフの方も親切でした 朝食の種類は多くはありませんでしたが美味しく頂け満足出来ました ただひとつシャワーヘッド🚿だけが残念でした また泊まりたいと思いました"

"室内はとても綺麗で温泉でも心からリラックス出来ました。和食のお食事も美味しかったです。ただドアの鍵が中々掛けられず苦労しました。また、スタッフの方の対応も良かったですが、お願いしたものが届かなかったり、依頼したチェックアウトの時間を過ぎていたりと少し気になる部分もありました。"