Search Hotels Near Hakone Hot Springs, Hakone

"My friend and I stayed in a private tatami room. The view of the mountains, trees, and a little bit of the town below was beautiful. The room was clean and quiet. The futon were a little thin (I have slept on many as I live in Japan), and both my friend and I had poor sleep because of it. The downstairs common areas are also very clean and beautifully decorated. The staff were friendly and explained the space clearly. In the onsen, there wasn't a clear or large enough sign that you need to clean yourself before entering the bath. Unfortunately, this meant that guests who were unfamiliar with the custom entered the bath unwashed. The bath water was quite dirty. This could easily be fixed with a few large signs and explanation during the tour. The shower rooms were very clean. "

"Really enjoyed the private bath and the accommodations while we were there. The staff was extremely friendly as well. Unfortunately, I was not there long enough to take advantage of the spa or bar but perhaps next time :)"

"Beautiful property and onsen. Attentive staff. Tranquil setting."

"Absolutely stunning hotel. All the staff were very friendly and helpful and extremely attentive. They represent the hotel very well. We stayed in one of the rooms with a private onsen and the view of the mountains and the river below was wonderful, very peaceful. The room included in room dinner and breakfast service and this was such an amazing treat. Our guest assistant was excellent, she seemed to be so happy and enthusiastic to serve all the time. At one point, I had been playing with the coffee machine, trying to rescue a pod that didn't quite work and she noticed me doing this even while she was clearing up breakfast and came and made me a coffee completely on her own initiative. The food was so delicious and fresh and beautifully presented. In everything we felt thoroughly spoilt. It was a wonderful 2 night stay."

"Great staff, convenient location. Rented the bath by the hour and it was great. Nice view from the room. Food was excellent. "

"Excellent hotel overall."

"Quite spacious and the staff were very helpful and professional. But there was no Mountain View from our room and the sleeping room smelled a bit funky"

"Staff was very friendly and kind. The breakfast was really a top notch. The onsen in the balcony was amazing. The hotel is huge. There was nothing to complain. "

"We loved our stay here, the bath on the balcony was so relaxing and peaceful and there are both public and private onsens that can be used when available. My husband and I used the private onsens and enjoyed the free ice cream and drinks also available at all times. The kaiseki breakfast and dinners were a great experience and a good opportunity to try traditional Japanese cuisine. The staff are very kind, welcoming and friendly and it’s about a 10 minute walk from Hakone-Yumoto station."