Hotel dekat Patrick Henry Mall

"Awesome stay. Great staff and the facility was so clean."

"The AC in our King bed with pull out sofa bed room was terrible. Temperature could not be controlled. Wall thermostat was almost unusable. Expedia stated a $100 pet fee when I booked, but I was charged $150. In addition, there was no mention of a daily parking fee of $5.30 when I booked or at check-in. We left a day early and I understand we would not be refunded that last night even though we did not stay there, but we were also charged that parking fee for a parking space we did not use. The...

"Staff, Abigail, was especially welcoming, warm, and friendly on arrival, during, and John was very helpful on departure The beds were clean and comfortable. The space was large enough and cozy. Thank you. Travel well."

"Really liked the room configuration which we need to accommodate my husband, my granddaughter and grandson. There was a keurig coffeemaker in the room but no pods. I asked at the front desk and was given several packets of the coffee pouches used in the usual hotel coffeemakers. I questioned him but was told that was all they had. Waited until 5:55 and went downstairs to find the night clerk asleep on a couch and no breakfast even started. ( which was supposed yo be available at 6) finally...

"Probably the dirtiest hotel room I’ve ever stayed in. Floors super dirty, bedding had stains, wash cloths dingy, sofa stained, all surfaces sticky."

"Room was dirty giant water bug in the bathroom. Sofa bed and cushions were filthy and unusable. Not enough blankets no sheets for the sofa bed. Room was big with full kitchen but no dishes, dish soap pans, cups or plates. If planning to use bring everything needed."

"The front desk worker was very rude!! They do a no refund policy to force you to pay all of there hidden fees. I booked a smoking room online to get there and be told “from her end it saids nonsmoking” so I would have to pay them a 50$ deposit or pay them a extra 25$ to get it switched to a smoking room even though I booked a smoking room so I basically paid 93 dollars for a room that was suppose to be 68$. They also have a 1$ deposit for room keys. The microwave and fridge was dirty. Someone...

"Puss poor service from front desk clerk hotel was already paid for and still spent over an hour in the lobby going back and forth with the guy and he ended up being wrong"

"Enjoyed our stay on the water with great views. The room was a little sticky/humid (also hard to control by water), but other than that we had a wonderful visit and will return!"