Hotel dekat Pier 1

"Beautiful hotel with spacious rooms. We stayed in a terrace suite and the space inside the room was quite expansive. The terrace had lots of space as well. The room was just beautiful, clean, and well maintained. The hot water didn’t take too long to warm up which was nice! The rooftop bar closed on most days during our stay, but we were aware of this as the hours didn’t coincide with our travel dates. We did get to check it out one night and the view was wonderful. As far as noise level, you...

"Stayed in double queen bedroom, very clean, AC worked well. Had to ask staff multiple times for robes, towels, extra blankets, etc. Small fridge to store drinks but not leftovers. They took out $35/night for a "destination fee.""

"It was in an excellent location, in Old San Juan near the Princess Cruise Terminal. It was clean and our host was easy to contact when we got to the place. We had a little difficulty communicating before we arrived and we did not have the check in code until we contacted our host by phone. The air conditioning worked well. There was no TV but we did not need one."

"Five stars all around. We will be back."

"The staff were helpful, informative, and incredibly welcoming! We arrived earlier than we expected and they offered to hold our luggage for us, while also giving us recommendations on places to eat or visit while we waiting for our room to be ready. They had a wonderful live piano performance in the lounge while we were served drinks at the bar. It truly made our visit so much more comfortable! I highly recommend this stay! "

"Ac was cold room was clean awesome location"

"Very clean"

"Excellent location. Room was awesome!"

"Everything was excelent"

"Air conditioner very effective. Staff was difficult to reach at first when doing a later check in since the main lobby building was closed after hours. "

"The property was close to main attractions and restaurants. The staff was friendly and helpful. My luggage arrived late and the front desk staff were very helpful and attentive. They immediately called me once it arrived and kept it safe. Overall a great stay! "

" Great location. No elevator is a drawback. "

"The hotel is in the perfect location and well-maintained. It had good parking. The breakfast, which was included, was good. The pool and water park for the children is awesome. The staff was polite. The room was clean."

"We had a pleasant one night stay at this hotel before catching an early flight. It was easy to check in, secure parking next door, and room was quiet and very spacious. Like others, we experienced low pressure and very little hot water. Easy walk to Old San Juan and at the right price point. "

"Clean room, friendly staff!!"

"Good air"

"It was not hot water in the shower and no shower curtain, not enough towels in the bathroom. "

"When we checked in we had to call to get someone to check us in. They were prompt to arrive. During our stay there was never anyone at the front desk and all communication had to be online. One of the features advertised was a restaurant and was one of our deciding factors when booking but was never open during our stay. Even when we asked for a restaurant recommendation they referred us to the closed restaurant. This should be removed from their offerings. A room refresh is only available upon...

"Todo muy bien "