Hotel dekat Pinecrest Plaza Shopping

"Staff were welcoming and helpful all around. Enjoyed the pillows and the beds and the location was where we needed to be to visit friends of the family. Busy busy hotel with a bit too many people, children and dogs but the staff were plentiful and made the experience ok in spite of the chaos."

"I think the only thing that was lacking was dietary options in the breakfast. Gluten allergies are very hard on the body. Having some gluten-free options that are clearly marked and individually wrapped, give accessibility options. They could be made available upon request if some items require refrigeration or freezing."

"It was very nice."

"Clean room, front desk staff"

"The room appeared clean but it had ants. The bathroom floor was dirty."

"We had reserved a king room with a pull out sofa, the room was prepaid. When we arrived we were told they only had a queen room even though we had RESERVED and prepaid. We were very disappointed! They did offer a free breakfast at the buffet and a drink from the bar. We were unable to use either. When they refreshed the towels the net day, they also refilled the coffee, but not the cups. A bit hard to make coffee without cups, they also didn’t replace the face wipes. So although I loved...

"Breakfast is terrible!!! The food is substandard and low quality! The preparation was poor and late! It doesn’t match the quality of the room/suites which were very nice, but you must raise the standards of your breakfast or don’t offer it! Really did suck! 😳"

"Room was clean and ready for us for early check in."

"Everything was great"

"Our stay was pleasant. Our room was cleaned. The bed was comfortable. They always make sure we had clean towels. I will tell you the hair dryer was very sticky and head all kinds of black hair on it. I did wipe it down with a baby, wipe I had with us. To the amenities we aren’t we weren’t happy with were the food was not even subpar and the swimming pool we were able to use it one day but the last day we were there it was closed and there was no reason given so that was a disappointment. Other...

"Front desk was helpful and kind."

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"Room very clean and spacious, the parking is great. Breakfast is good. Staff is very nice and generous! Will definitely be staying here again!"

"Room was very clean, staff were a delight, breakfast tasted alright but it seems they were short staffed those days. Haven’t tried the hot tub or swimming pool, but they looked great. Probably would have used them if I stayed for a longer period of time."

"The room was spacious, but it had an odor that left me feeling dirty. Every time we left the room, it smelled when we returned. There was an electric air cleaner turned on in the room when we first entered the room. The hotel knew they had a humidity problem but hadn’t addressed the problem. The air conditioning was very noisy. The staff was very good and helpful. Breakfast was ok. I would not stay at that hotel again."

"It wasn't my best stay. Property conditions outside were horrific. Inside the rooms was solid. But clearly needed some work. I didn't feel safe all night."

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"I don’t think our room was properly cleaned (it was not vacuumed- there were sunflower seeds and hair all over the bathroom floor.) The rooms desperately need a dehumidifier- the floors (both tile and carpet) were damp and there is mold/mildew on the ceiling in the bathroom. The AC also didn’t work properly- wasn’t producing cold air. Thankfully it was cooler outside so we just used the fan to bring in some cold air. The room is a nice size and bed was comfortable. Lots of restaurants in the...