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Hotel Paso del Mar Playa del Carmen

3.0 star property
Travelers can soak up the sun on Main Beach or explore the vibrant energy of Quinta Avenida, with express check-in making arrival seamless and stress-free

Choose dates to view prices

Hotel Paso del Mar welcomes visitors to the heart of Playa del Carmen with free in-room WiFi and practical amenities like express check-in and luggage storage. Its location near both the Maritime Terminal and Main Beach makes it an ideal base for oceanfront adventures.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is Rp498.503
Rp662.866 total
includes taxes & fees
21 May - 22 May

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About this property

Hotel Paso del Mar Playa del Carmen

  • Hotel near Playa del Carmen Main Beach
  • Close to Playa del Carmen Maritime Terminal and Quinta Avenida, Hotel Paso del Mar Playa del Carmen has plenty to offer. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Express check-in, tour/ticket information and luggage storage
    • Smoke-free property
  • Room features
  • All guest rooms at Hotel Paso del Mar Playa del Carmen offer comforts, such as air conditioning, as well as
  • More conveniences in all rooms include:
    • Bathrooms with showers and shampoo
    • 32-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, ceiling fans and daily housekeeping

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  • Pool
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  • Air-conditioning
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8.0 out of 10, Very good, 1,001 reviews
The price is Rp652.331
Rp849.698 total
includes taxes & fees
21 May - 22 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: MXN 400 per day (984 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel Paso del Mar Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Paso del Mar Playa del Carmen?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Paso del Mar Playa del Carmen on 21 May 2026 start from Rp498.503, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Paso del Mar Playa del Carmen?

Hotel Paso del Mar Playa del Carmen doesn't offer parking.

What time is check-in at Hotel Paso del Mar Playa del Carmen?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM.

What time is check-out at Hotel Paso del Mar Playa del Carmen?

Checkout is at noon.

Where is Hotel Paso del Mar Playa del Carmen located?

Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Playa del Carmen Main Beach and Quinta Avenida. Playa del Carmen Maritime Terminal and Mamitas Beach are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

6.8

Cleanliness

6.8

Amenities

6.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 13 out of 32 reviews
Rating 8 - Good. 9 out of 32 reviews
Rating 6 - Okay. 3 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 6 out of 32 reviews

Reviews

Verified

10/10 Excellent

Aurelio

Liked: Cleanliness, amenities, property conditions & facilities
Dope ass location great staff the guy from Denver that works there was super cool
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ruperto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Jasvinder

Disliked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Michael

Disliked: Staff & service, amenities, property conditions & facilities
Dont stay there. You cant get in after 7pm. I had to rent another hotel room
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Kenneth

Liked: Staff & service
Un desayuno muy muy escueto. Una ensalada de frutas, yogurt con granola, tostada y café. No es un desayuno malo, o feo. Sino que le falta
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Un lugar muy cómodo y céntrico, súper recomendado.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Anahi

Habitaciones
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Uziel

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente el chico de recepción marco nos ayudó en todo lo que necesitábamos
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito el hotel me gusto mucho y la atencion en recepción super amable, la habitación super limpia muy austera y el precoo increible.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

erica

Disliked: Cleanliness, amenities
Ofrecía desayuno y dijeron que ya no lo tenían y tardaron mucho en facturar
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ruperto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación conveniente, amabilidad de todo el personal y habitaciones nuevas.
Stayed 5 nights in Feb 2025
Verified

2/10 Terrible

Francisco Jesús

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo único "bueno" es la ubicación céntrica, las habitaciones no tienen mantenimiento y la limpieza deja mucho que desear. El mobiliario esta en muy mal estado. El personal carece de amabilidad.
Stayed 3 nights in Apr 2024
Verified

6/10 Okay

Luis

Está dentro de una vecindad

Muy ruidoso, limpio, muy difícil de encontrar
Stayed 1 night in Apr 2021
Verified

6/10 Okay

Luis

Cerca de 5ta avendida, zona no muy atractiva

Muy escondido, limpio, funcional
Stayed 1 night in Apr 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
El cuarto olía mal, el baño estaba mal limpiado. Pedí la contraseña para el internet varias veces y nunca me entendió el señor de la recepción lo que necesitaba. A un costado del hotel hay otro hotel donde hay música en vivo por la noche y es complicado dormir con tanto ruido.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities

Ottima Posizione

Non è facilissimo da trovare in quanto l'ingresso è piccolo. Dal terminal Ado, continuare lungo l'avenida Juarez e all'altezza della Avenida 15 girare a destra, rimane a destra dopo poco. Comoda la posizione, vicino a tutti i mezzi di trasporto e col terminal dei collettivos di fronte. La pulizia è ottima e le stanze spaziose. Da implementare l'arredamento e la pressione dell'acqua, dal rubinetto usciva un piccolo rivolo. Il wi-fi ha funzionato poco o niente. Gli addetti alla reception sono gentili
Stayed 14 nights in Dec 2019
Verified

2/10 Terrible

andrzej

Disliked: Cleanliness, property conditions & facilities, room comfort

This is not a hotel ! Should not be on Hotels.com

This is may be 1 * .... Hotels.com shall check this property ASAP !!! Very poor hotel ... it is really not a hotel ... no water . bad smell old walls . bad paint very bad ... not a 3 *** !!!!
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Belem

Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Suzie

Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Emanuel

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aurelio

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aurelio

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Reiti

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JORGE

Stayed 1 night in Nov 2025