Search Hotels Near Playa Ultimo Trolley, San Juan

"Check in was a total disaster Room was not ready at 4:45 pm Wait one hour and staff didn’t tell us room was ready - staff went on break Luggage took 20 minutes This has been our favorite hotel We will be looking for a new favorite "

"Hospitality Breakfast Parking Room"

"It was clean plenty amenities. Easy access to parking and entrances. Great staff. The only thing bad was the room service only came one day on a 4 day stay and i had 3 rolls of toilet paper and when they came they took 2 rolls away and i needed them."

"Ok"

"Everything was clean and the hosts are extremely welcoming!"

"Staff was awesome, hotel is clean and beautiful! Location on the beach was perfect! Thank you for having us! "

"Love the hotel. Great vibe and food fest"

"It was a good enough state I think what made the most of it was the staff because they were all really sweet and helpful and always recommended places to see in places to do when we first arrive or even if they see us walking out I think my only issue was that plumbing was pretty bad like sometimes the toilet wouldn’t flush, even though we didn’t put anything in there and also the Internet and Wi-Fi was extremely bad. I don’t know if it’s just where our room was located, but we couldn’t really watch the TV or use your phones a lot of the time which is OK because majority of the time we were out and about, but if you wanted like a relaxing day inside the hotel, it would be pretty difficult if you wanted to watch TV or play on your phone unless you were out of the room. There’s also like a pretty funky smell in the air not in the hotel area but when you walk out, I’m not too sure if it’s from the beach or something else! Other than that, it’s nice for what it is and it’s pretty close to a lot of restaurants in walking distance and I heard the beach was nearby but we didn’t go to that beach. We drove to a different one. There’s also no parking but street parking wasn’t at all hard to find like you could pretty much park anywhere as long as it’s of course not by a fire hydrant or anywhere on the sidewalk that is painted in yellow. I do wish we checked out the sister location because I heard they had like a restaurant everything but we just didn’t have enough time."

"Great customer service. Thank you Yojanny and staff for your help and speedy response/ accommodations . I would definitely recommend this hotel "