Hotel Pantai di Puerto Plata

"La comida no es buena y el personal que tienen para venderte planes vip son muy molestos, insistentes y te hacen perder el tiempo."

"Very clean, no issue. Good food and drinks every where "

"Marvelous hotel! Gorgeous views, stunning design, the most wonderful staff, and delicious meals. I cannot wait to return."

"Bonita experiencia familiar. Ambientado relajado."

"It was not clean and the room had a lot of ants and mosquitoes. We got bit while sleeping. The food is a hit or miss. The breakfast was not good at all but dinner was good. The staff was very rude and the customer service was even worse. They did not even greet me and left me standing while she was on the phone and then was making pretend that she was busy and made me stand there for 5 minutes until I told her you want me to sit or stand here. She said wait 2 minutes please. Not friendly at all...

"Staff at the bar not helpful, Coffee machine was broken at multiple times so hard to get coffees,espresso and hot water for tea. Staff at the bar not polite and it seems they needed more staff to serve crowd especially on the weekend. Lines at the bar too long and only bar serving the whole hotel. Very poor quality of drinks. Staff had excuses for almost every request at the bar."

"Very private, problems were handled in a very reasonably timed manner."

"The property needs some maintenance and improvements. "