Search Hotels Near Sugarlands Visitor Center Great Smoky, Gatlinburg

"Everything about this hotel is awesome the food at the Vista Grill was a 10/10, the coffee bar was awesome, and the views from our balcony were phenomenal!!"

"The hotel smelled terrible, there was a fire that closed some amenities that we were aware of before checking in. Our room was dirty and had several bugs in it. Our door didn’t close completely allowing sun light and smoke to fill our room. And the staff in the office were very rude and made it seem like everything was our fault when we tried to talk to them about our concerns."

"Rooms and property was clean. Breakfast could be better more options "

"We absolutely love this hotel. The whole family has fun on the water slides and pool. It is great to keep the kids satisfied when we are exhausted and don’t want to be out shopping and sightseeing. "

"Poolside seating was comfortable, room was very spacious, and the staff was very helpful and friendly. "

"The room looked clean but we had a problem with stink bugs getting in and the carpet apparently needed to be deep cleaned as it didn’t appear to be clean "

"Clean and convenient to everything! "

"First off none of the pools were open the air conditioning did not work very well in the unit so I closed some vents in the kitchen and living room area to get the air to move to the bedroom which I could not get it to work but in the bathroom area blew all kinds of black crap out of the vents,, for what it was it was way overpriced would not recommend this"

"Pool side chairs were good"