Hotel dekat Pusat Pengunjung Sugarlands Great Smoky

"Somewhat my fault for not recognizing this is sort of a hybrid Bed and Breakfast/VRBO type facility. Expedia did not really make that clear. Requires signing up for check-in web app to get entry code. No on-sight desk staff. Not a problem, but should be more prominent on Expedia listing. Promised evening dining options were not available due to apparent staff turnover. We had hoped to have a quick evening dining option that did not require driving/parking in Gatlinburg (roughly 1 mile...

"It was a decent stay, the thing that was bothersome was at night you really notice how loud the ac unit is plus you can hear the one above your window too. Its off the main strip but convenient to everything. We would probably stay again."

"Room was updated and very clean, staff was friendly and helpful and all shops,stores,restaurants were a block away no need to drive"

"Good parking"

"I liked the clean and well-maintained rooms. The breakfast was good, but it could have included more variety and options."

"The parking was free, which is huge in downtown Gatlinburg. The water park kept the kids occupied and was fun. Breakfast was a nice variety; the pancake machine wasn’t working so the grandkids were bummed. We had a problem at check-in but that was eventually resolved. The hotel is conveniently located so it’s easy to walk to restaurants and shopping."

"Big rooms and comfortable beds."

"All good except the chairs on the room veranda were too big for the space. Could not sit there"

"Good breakfast. Comfortable beds"

"The inn was not full; however I was given a room on the 3rd floor at the very back of the inn which was not acceptable. I am a senior citizen and had to bring my suitcases up even though there was an elevator. I should have been given a room on the first or second floor and there were plenty available in the wing I was in. If I were to stay here again I would insist on a room on a lower level. I could understand this if the inn was full; however there were a number of rooms available."

"The staff at the Bistro were very nice and helpful. Prices were on the high side but the same can be said for all of Gatlinburg. If you find you forgot something, there is a Walgreens within walking distance."

"Suite was big and clean. Two separate bedrooms sharing a single bathroom. No balcony and smelled musty. Lots of towels provided. Water pressure was great. Coffee maker had water still in it from a previous guest, so I was afraid to use it since it obviously doesn’t get cleaned or disinfected between guests."

"Excellent location to Smokey Mtn Natl Park. A bit far for walking to downtown areas. Room was spacious, bed comfortable. Microwave, mini fridge & balcony a plus. Vanity area ok for 1 person, otherwise a bit small. Breakfast was adequate with eggs, sausage, pancakes & cereals. If walking wasn’t a problem for me, I would stay here again."

"Great location, able to walk to many attractions. Rooms were big and clean. Good air conditioning and fridge, microwave. Only complaint, chemical smell from cleaning products."

"great stay!"

"I love the lady at the desk and the people that work there. The property just needs a refresh. It is definitely a great place to stay cheap though and that’s what we needed."

"I didn’t like not having a manger on site."

"Very helpful and pleasant staff. Easy walking distance to activities."

"Inside the room was nice. Clean and comfortable, the modern furnishings must have recently been updated. The exterior/surroundings however were uncomfortably run down. Between the many loud dogs of the long term residents barking all night and the filthy pet relief area, I cannot recommend this place for anything longer than a quick overnight stay. Unfortunately, it’s not a great place to bring your wife and kids for any length of time."