Riviera Maya hotel guide. RIU Hotels hotel in Riviera Maya, Mexico
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Top Riviera Maya Hotel Reviews
Grand Palladium Kantenah Resort & Spa All Inclusive
10/10 Excellent
"Staff was very friendly and helpful. Food was excellent."
Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive
10/10 Excellent
"The food was mediocre"
Occidental at Xcaret Destination - All Inclusive
8/10 Good
"We had stayed at Occidental Hotel for a week. Pro: The ambience of the hotel really makes you feel like you’re in the middle of the forest with all the animals we encounter. The staff throughout the hotel were very wonderful and helpful especially the trolley drivers and waiter/waitress at the buffet. The pools, children play area and beach was very family friendly and fun. I love that if you were thirsty or hungry there was a swim up bar, snack bar or restaurant close by to cater to my family. If you’re interested in Xacert Park definitely need a few days there! Easy access to and from the hotel walking or boat. Con: Though the hotel is all inclusive and offers different restaurants it was very difficult to book for dinner to the different types of restaurants they had. When it came to dinner we did was advice to us to come the day before to book but we was still unable to book anything for dinner because they stated they have a window of time where they can book for the restaurant which was 7 am to 7pm but we learn that not true! My husband had went at 7 am to try to book for a restaurant he couldn’t book anything except for the next dinner night. Out of the whole week we were there we only got a chance to eat from two of the restaurants (which was very good food) because we were forced to choose to eat from the buffet, pizza place or taco spot. The trolley was more for convenience than necessary. The wait for the trolley sometimes can be very long 10 to 30"
La Casa de la Playa by Xcaret-All Inclusive, Adults Only
8/10 Good
"Anoche tuvimos la oportunidad de cenar en el restaurante Xal, una experiencia que, lamentablemente, fue muy decepcionante. El restaurante ofrece un menú de diez tiempos con una propuesta de fusión entre la gastronomía mexicana, finlandesa y del País Vasco. Sin embargo, desde nuestro punto de vista, la ejecución fue realmente deficiente. La presentación de los platos era poco atractiva y, lo más preocupante, fue la calidad y preparación de la comida. Los sabores, las texturas y la cocción estuvieron muy lejos de lo que esperábamos de un restaurante de este nivel.Uno de los primeros platos fatal la presentación y además muy mal elaborados, entre platos que nos sirvieron fue una preparación con cachete de res, al que ellos llaman “carrillera” o “carretilla”. La carne estaba hervida sabía súper mal, y la experiencia fue muy desagradable. Una preparación de este tipo, especialmente en un menú degustación de diez tiempos, debería estar perfectamente cuidada en cada detalle, los platos, muy mal elaborado muyy. Me cuesta creer que una propuesta que pretende estar inspirada en la gastronomía del País Vasco, una de las cocinas más reconocidas y respetadas españa , haya sido desarrollada y ejecutada de esta manera. Si realmente existe asesoría o participación de chefs vascos, considero que debería revisarse seriamente la ejecución del menú y la formación del equipo de cocina. En mi opinión, el restaurante necesita una revisión completa y profunda."
Barceló Maya Colonial - All Inclusive
10/10 Excellent
"This is beautiful place.It was our thirteenth times visiting Barcelo Maya Resort.I strongly recommend this place for everyone that like good vacation,good service i very friendly people."
Catalonia Riviera Maya Resort and Spa All Inclusive
8/10 Good
"We booked 2 rooms for our family, rooms were spacious, had all the necessities. Food was really good, a little bummed we couldn’t eat at the restaurants that required reservations as there weren’t any available. Overall we had a great time."