Search Hotels Near Royal Arcade, London

"Large clean room"

"When I checked in I wasn’t asked for any ID or form or proof of who I am. The person just asked my name and said you all set. In my head I was like “that’s not very safe” I asked. Didn’t you need my ID, they were oh yes, they opened it and gave it back to me. I didn’t spend a full night there. But I was giving a room in the 1st floor that facing a back alley or a garage that had a generator which is was super super load, it made it very difficult to even try to have some rest."

"Great place for a reasonable price. Staff was wonderful!"

"From the moment we arrived until the moment we left, we were treated like royalty at the Chesterfield Mayfair. The hotel staff goes above and beyond. It has a restaurant, beautiful bar with live music, a beautiful rooftop bar and a tea service. I highly recommend this hotel. We were sad to leave. We would definitely stay here again."

"Lovely stay from start to finish. The staff were very friendly and welcoming, and check-in was smooth and efficient (just note there’s a £25 deposit, which I hadn’t expected). The room was spotless, and the little touch of chocolate on arrival was a nice surprise. The location is very central, making it perfect for getting around. Overall, a 10/10 stay—I’d happily return!"

"Open toilet which was unusual, might not suit everyone "

"Every time we come to London (4th-5th time here) we stay here at Park Plaza. Always top noch and star rating. Really great place to stay, i unfortunately have to lower the star rating for 2 reasons. One day our room was very poorly cleaned and restocked with coffee and amenities, rubbish cans not lined, etc. The last thing is the greeting from the manager, evey time we have come we usually got a good bottle of wine and a fruit bowl. This time not so. Go a small box of chocolates and a package of dried fruit. Disappointed as a returning customer. Additionally, they yet again changed thier computer system since the last time we were here and of course no pruor customer records were kept. Which is a huge negative as they have zero way if knowing whonis a returning customer and who is not. Therfore this dramatically lowers customer service to us dedicated, returning customers even thou it's every 2 or so years we visit London. Still a good place to stay, down from great. Hopefully thigs go.back to the level.of swevice we are use to when we stay here. "

"Really clean, great shower, comfy bed, good value for money, great location. "

"High standard - has been refurbed since my last trip - a few years back. A great hotel - staff also "