Apartemen di Royal Borough of Kingston upon Thames

"Great location next to a train station and a nice area. Host was very responsive and overall experience was great."

"Unfortunately, our stay was very disappointing. The biggest issue was that there was no bedding provided at all for the living room sofa bed(just a sheet over the bed), meaning the children had nowhere suitable to sleep - no quilt, no sheets, and no pillows. This was a basic necessity that should have been provided. We tried contacting the host through WhatsApp and messages but received no response, even after checking out. We also had no WiFi password. The information sheet said to refer to a...

"This is exactly what we needed for our family. We loved having extra space and room for our kid/baby to play. The extra bonus of a baby crib/cot and a high chair was wonderful. We loved having access to coffee and tea, and additional paper needs through the hallways without having to ask. The laundry is shared, but minus the jaunt from one building to another, was super convenient especially once we discovered the drying rack. The door was a tad tricky to open but the keypads worked well so our...

"Guest experienced bad hygiene and even after complaining to the reception, problem wasn't resolved so Guest checked out after 1st night even though room was booked for 4 nights in total."

"All good and very convenient, it looks like they really care about customers experience :)"

"Dirty room doesn’t look like the picture and a used condom in my room so poorly cleaned"

"You get what you pay for 3*"

"Very central. Room basic however was spacious and nice to have option of cooking etc"

"Good location right across from Lambeth North tube station. Clean apartment, much better space than a standard hotel room."

"Very pleasant, polite, and helpful staff. Good service quality, prompt response to my requests. Clean and large rooms, excellent location. We enjoyed our stay. A minor flaw is that the sofa bed is a bit saggy."

"The listing of the room seemed to have changed after I made the booking. Pictures of the higher tier "apartment" were listed under the lower tier "studio" and the room I ended up with was a complete mismatch of what I booked, and was in poor condition. I contacted the property and they did not acknowledge my comments and refused to offer a better room. They kept repeating the same response like a robot: They don't have other rooms in the same category. Period. I had to leave the property and...

"Great stay!!!"