Hotel dekat St Albans Museum + Gallery

"Great location, beautiful grounds but rooms are in need of maintenance: The toilet seat does not fit properly, the toilet pan is cracked, the bath is not clean, the window blind does not work, the wallpaper is torn, the carpet is stained, and the windows can not be secured when open due to a broken latch. And...NO hot water!! (so no shower!) Breakfast was disappointing too as the coffee machine was broken and so was the toaster (so no toast)..."

"Fantastic night stay, very helpful staff & comfortable beds"

"Last minute booking made at 8pm by 11.30pm was at the property and no lockbox enaul had been forwarded so could not get into the property. Had to find alternative accomodation as could not waitcany longer for the info as no indication my issue was being addressed. Finally received the lockbox email at 12 30am 4.5hrs after the booking. Would not advise last minute/evening bookings for this venue."

"All's good"

"Work retreat organised a few months ago.. Absolutely flawless check in, staff went out of their way to make our stay fun and memorable. Beautifully renovated with old and new features. The spa area was so refreshing. Would highly recommend booking the suites as really good value for money as all extras including spa access are included. You also get a private living space including an outdoor shared hydrotherapy pool which is great for a large group or family."

"Great breakfast apart from the 'economy' grade fruit juice."

"Nice clean Appartement and close to the centre of St Alban's "

"The property is small and cozy as described, facilities are tidy and clean. We couldn’t receive the check-in instructions until we call at check-in time, the problem is solved quickly. A reminder that the toilet door is a reused old front door, that means when you lock it, you should lift the handle up first and then turn the button. The shower door needs a bit hard push to lock and avoid water came out. Overall is satisfactory! If a mirror added inside door the wardrobe, it would be...

"Communication was non-existent - despite sending plenty of messages through the Expedia app, in the end I only got to speak with the owner when I was stood right outside the property. The beds are next level uncomfortable - very springy and one of them had a proper dip in its middle. Not recommended."

"Great location. Close to services."

"Very comfortable, tastefully decorated room, appreciated the fully working air con. Food in the restaurant was excellent. Service great on check in and in the restaurant also. Highly recommended."

"Room was well appointed and clean. Staff was very courteous. Check in experience was smooth and quick. Good place and recommended for stay."

"Clean, you get what you pay for"

"Staff were terrible"

"Noisy, sticky carpets, don't stay there"

"Room is dusty and the shower tub quite dirty, also drain is blocked"

"Was so different like the pictures and Expedia says, I run 5 minutes later than I saw the room and made a reservation right away in premier inn. I need y money back for this reservation that I don't use."

"Enjoyed and affordable"

"Always a great stay each and everytime. Very friends staff. "