Hotel dekat Universitas Durham

"Literally amazing suite. The view, the decor, the bathroom and the comfort were great."

"Beautiful, large bedroom, comfortable bed, stunning view. Everything spotlessly clean. Exceptional bathroom. There was a problem with the toilet which was sorted by the time I came back from my day out and about. Friendly breakfast servers. I asked for more milk for my room, which they happily provided. Parking in the street wasn't an issue, costing £18 per day. Great location."

"Excellent location. Rooms very clean. An issue with the toilet cistern constantly filling was dealt efficiently and we had a new room straightaway. Very pleased with the service. "

"A very warm welcome on arrival, with a clear explanation given of things that we needed to know. Help offered with bags and an escort given to our more than pleasant booked room (Cathedral View). Facilities in room all that one might require, and with a comfortable bed. Very tasty breakfast options available from 07:30 am with a range of beverages. An easy check out procedure on departure. One thing that has to be said is that my partner and I found the room somewhat over warm through the night,...

"When we arrived, we were informed there would be no housekeeping in our room as we were nly there for 2 nights, but could ask for extra towels if we wanted them. In our double room, there was only one towel in the bathroom, this had a large orange stain on it. The location of the hotel was good, central. There is car parking, but it isn't cheap. We only had breakfast in the hotel, which was reasonable, on a par with Premier Inn. The decor in the rooms was tired, the bed was comfortable. Bar...

"I loved the decor - quite traditional and full of character which I prefer to a more corporate style Some people might find it a little shabby, but very comfortable nonetheless, although a few minor maintenance issues like squeaky doors and wardrobe doors and missing curtain hooks, for example, could be easily resolved. Breakfast was really good and all the staff were unfailingly helpful and pleasant. Great location and great value for money. "

"The staff were very friendly and available."

"Did not use spa & hot tub but room was excellent "

"I wanted to add an extra night last minute and the staff were so helpful to keep us in the same room. We also went into the restaurant to play darts and the staff had great service as the board was away and they were very quick to move things around and change things so we were able to play! "

"Staff were courteous. Room carpet very very dirty and stained. bathroom toilet holder too close to the seat causing discomfort / crimp. car park poorly designed and at a slant."

"Perfect for what I needed. Fast and reliable wifi, nice and friendly staff."

"Everywhere was very clean and the staff were very helpful and welcoming."

"A comfortable stay at a good rate."

"Overall experience ok, staff friendly but only one staff at the morning breakfast and have to wait for 20 mins just to order. Room was basic for Bannatyne standard. The standard double bed was very uncomfortable as it was combination of 2 beds joined together leaving the gap in the middle. Shower was flooded and toilet flush buttons not working properly. A bit dissappointed."

"Gorgeous stay at the cottage with my partner,it was incredibly clean,the amenities were superb,will definitely be booking and staying again in the near future for a little escape."

"Very nice surroundings and lovely facilities "

"Room was clean and comfortable. Staff were friendly. Our family enjoyed the buffet breakfast too. Great value for a family on a budget."

"The thermostat to the radiators didn’t work so we couldn’t turn the temperature down and were therefore uncomfortably hot and got limited sleep. The mattress added to the lack of sleep as it was very uncomfortable. The door to our room you could close from the inside with a hard shove but you couldn’t close from the outside so we couldn’t leave anything valuable in the room. The bathroom shelf was sitting at a jaunty angle and therefore we couldn’t put anything on it. The shower was more...