Search Hotels Near Water Tower Gardens, Chester

"Inconsiderate management of relevant information impacting stay "

"Lovely hotel in a good location. Beds and pillows really comfy. Staff welcoming and friendly. Car park was full so used racecourse carpark. Not far to walk and only £10 per night.(Hotel is £20). Didnt have any meals in hotel so cant comment on food.Had a lovely 2 night stay."

"Noisy air conditioning, couldn't sleep. Left a message on emergency phone. Nobody replied."

"Clean room. Comfortable bed. Friendly staff. Great location."

"Lovely& clean warm and quiet if anybody finds anything to moan about they must be a miserable bastxxd "

"The Bar. Needs extra, more trained staff, especially when restaurant is open. The service was really slow and tables were not cleared in a timely manner. However, the staff were very pleasant and courteous even though they could have worked a bit faster. The bar phone rang out without being answered. A senior member of staff tried to get to it but was annoyed it wasn't answered. Maybe put her in charge of bar staff training! Overall it did not stop our enjoyment and will return."

"Breakfast was very good. There is gated parking for customers and it is a few minutes from the city centre and the train station"

"Located convenientlly for Chester city centre, close to the Eastgate wall. Not too far from either the railway station or bus terminal if travelling by public transport. Stayed over bank holiday weekend for a wedding at the Town Hall with the reception away from the city. If have large or heavy luggage, there are some steps into the hotel. I offered to assist one guest who was leaving whilst I was waiting to check in. Property could do with some care & attention with flacking paint. The shelf above the room toilet had marks/peeled paint. Didn’t look like the room windows had been cleaned for a while, & anyway are closed shut. Did not use the catering facilities."

"Breakfast was good. Allowed for variations. For example scrambled egg on toast in place of egg benedict. Croissants tray and fruit slices could be replenished when empty more frequently. Rated this stay as 9/10. If breakfast was 100% replenished i would rate as 10/ 10 Location fabulous. - short walk 10 mins through park to get to town Clealiness of room and room amenities excellent. Staff friendliness and quality of service excellent. Security of car park excellent As mentioned overall rating 9.5 / 10 Would stay again Would recommend to others"