Hotel dekat Westbere Lake

"It was god awful."

"Daily Tidy of the room, very good walk in shower and comfortable bed. Breakfast first class and off road parking. Altogether comfy and quiet!"

"Have stayed here 3 times. Good facilities. Rooms and beds are nice and big, even in the twin rooms."

"Excellent location. Excellent breakfast. Very helpful staff.Narrow and steep staircases so maybe not good for persons with a disability."

"The place was beautiful and clean, and the staff were amazing"

"Lovely hotel. Staff friendly and helpful. Room was small but ok , lovely big bed. Couple of things needed repair, suitcase stand broken, bathroom fan not working, toilet seat needed repairing. Happy hour on evening great. Breakfast very good both continental and cooked. "

"The family room was lovely and well equipped for 2 adults and 2 children. A couple of niggles in that the blind was broken in the bathroom and the rubbish bins were a bit on the small side. Staff were really lovely and nothing was any trouble. Breakfast was delicious and we had 1 meal there which was great. Lovely setting next to the river. Would highly recommend"

"Historic character inn with rooms right in the centre of town. Parking is available in nearby municipal pay and display car parks - but do check with the hotel beforehand for details of which to park in as the closest is a short stay with a maximum stay of only 4 hours. There is a separate long stay car park within walking distance. Bedrooms have been stylishly brought up to twenty first century standards. Excellent breakfast. Highly recommended."

"The check-in process was incredibly easy and seamless from start to finish. Everything was well organised, and the parking instructions were clear and straightforward, making our arrival completely stress-free. We had a pleasant stay. The room was clean, comfortable, and had everything we needed for a short visit. It's a simple, no-frills place with basic amenities, but it delivered exactly what we expected. The breakfast was good, with a nice selection to start the day, and the overall...

"I stayed in the cottage in the grounds. It was well equipped for cooking , clean and comfortable as well as quiet ."

"Stunning property, great rooms, good bar, very nice staff. Highly recommended."

"Ideal location. Room nice and quiet overnight. Air con was very welcome. Staff were great. Would stay again when I go back"

"Perfect location if you are wanting to explore Canterbury. Close to the Canterbury West Station and right in the middle of the historical and walled part of Canterbury."

"We were expecting a well maintained, boutique hotel, sadly it was not. Although refurbished in Nov 2014, the state of our room (1) lacked maintenance. Although each was relatively minor, when 10 issues are present, then the result is a disappointment. I relayed these to the receptionist on departure, and she seemed reluctant to seriously acknowledge the problem. This summed up the general feeling of laissez-faire."

"Customer service amazing Clean room free access to sauna, pool and jacuzzi Good choice of restaurants and a shisha lounge Perfect for birthday getaway , mini getaway , celebrations"

"Room was freezing cold, no heating on, kettle didn't work. They did offer to change our room but other room was also unheated. As check in is 2pm.We checked in at 4.40pm 14th Feb, room was icy cold. Hot water was temperamental. Room should have bern warm & water hot, Hubby had cold shower i gave that a miss.should be heated by then"

"I would like to ask for a full refund really but I know I won't get one. We were left in property on our own and told to lock up when we come and go. The sheets on the beds were dirty. Bathroom dirty. Tea and coffee in the room but no milk. We left at half 4 in the morning with little or no sleep at all. Terrible place "

"The hotel has basic furniture, no wardrobes or drawers for putting personal items out of view. The wash basin sink took ages to empty. The kettle had no filter so would take longer to switch off. Breakfast food was always slightly overcooked, especially bacon and sausages. Apart from these niggles it was clean, comfortable bed (very large) changed regularly. The staff very friendly and helpful. Be aware, it only accepts card payments, No cash. Nearby there is an Asda express, a mcdonlds and a...