Cari Istana di Yên Phong

"The breakfast was very good but the pool was small"

"Nice large room clean and the staff was nice"

"Amazing place at an affordable price"

"This property is located in heart of old town, it is conveniently located. Other than that, there is not much positive to say. It is advertised as a 3 star hotel, but it's really a 2 star motel. The pictures shown on Expedia are a bit misleading. The building really worn down, and so was the room. At this price point, I expected a much better quality. Breakfast room is in another location, and the employee led us to the breakfast room while smoking with cigarette in one hand. So I walked...

"Room was comfortable and great service recovery from Steven improved the experience. Club lounge was relatively smaller, with more lounge seats than dining tables. During dinner hours, guests may have to share the larger dining table, creating more of a communal canteen vibe than exclusive lounge. More proper dining tables would help. There is also room for improvement in the attentiveness of lounge staff and service levels of doormen and coffee service during breakfast."

"Very friendly and helpful staff ☺️"

"The service was great the breakfast was good . The reception girl Ho ey was very well and gave nice service"

"The property is lovely and rooms large and modern. Staff are wonderful and helpful with everything. The breakfast buffet is amazing! Best part of the stay."

"Well done"

"I’m not sure how Royal Premium Hotel received an “Exceptional” rating on Expedia. My experience was far from exceptional! The building is old, the dining area is small, and basic amenities like hand towels and face towels were missing. The toilet seat had blood stains, which was absolutely unacceptable. Customer service was terrible, the staff were unhelpful, and the check-in process was one of the worst I’ve ever experienced. Overall, a very disappointing stay. This hotel certainly does not...

"Stunning The staff.. wow.. they are really understand how they handle their customer…amazing staff!!"

"Hotel Rey was incredible! Ngoc was incredibly helpful throughout our stay and assisted us with a late checkout which was most appreciated!"

"Very friendly"

"The area is perfect for shopping, food hopping, and spa/relaxation."

"Bel hôtel avec excellent service. Restaurant tres bon. Essayez le boeuf au bamboo, un délice ! Bien localisé. Je recommande !"

"The staff, breakfast and the outdoor pool was great! However, location is perfect. Love it!!"