Ha Long Bay Hotel Guide - 4 Stars Hotels in Ha Long Bay, Vietnam

"Staff went out of their way to assist you on your needs. Very friendly staff."

"Very good hotel but around the areas are not that clean "

"We loved this hotel. It's beautiful to look and at the rooms, overlooking the beach are picturesque. The pools are lovely and it is right next to the beach. It's easy to get into town using the electric buses and we were able to book transport to the airport with their staff, who were always friendly. The restaurant is quite mediocre though. You're better off going into town and getting good there. The cold jacuzzi was also weird and the spa facilities weren't available for a while (about 45...

"Property is in a excellent location "

"The receptionists were helpful to claim my two lost checked bags from San Francisco to Hanoi"

"Very French in a positive way!"

"The food and staff were amazing! Definitely a must do in Ha Long Bay! Gorgeous views and non-stop food, can not believe we got so much! The staff had small activities planned and everyone on the boat got to know each other. Great time"

"Friendly at first at the desk after that no good mornings or even a hello and the rooms are clean but leaking water from the shower door wouldn’t close to the jacuzzi leaking water all over the floor plus it didn’t work and the refrigerator didn’t work and we had our clothes washed and had a very friendly person help us with questions on our clothes getting washed and got them done in a timely manner I appreciated her very much but I would say fix your things in the rooms before giving them to...

"Great stay. Tony, who manages the hotel, was key in answering any questions about our reservation and also setting up night/day touring, plus transportation. "

"What a fantastic trip. The service from the staff from start to finish was exemplary. Pick up was a shared limousine van. Pure luxury for the 2.5-3 hour transfer. When we got to the main boat we were served lunch which was beautiful. A great selection for all tastes. Happy Hour was twice a day and the bar man Alex was extremely generous with his portions. My partner doesn’t eat seafood (choice not allergy) and they always provided an alternative without a problem. Tim also served us...

"Beautiful accommodations with a great breakfast. Best room of my entire trip "

"Perfect place to stay and relax."

"It was relaxing and friendly. A great way To see Halong bag. So pretty and luxurious "

"Apart from the gorgeous decor, the staff were next level type helpful."

"Very good overall. Great vegetarian food variety "

"The rooms are spacious, clean and well equipped. The food on board is anazing, even when out on day trips the food is excellent. Great team all staff are very helpful and friendly."

"The cruise was relaxing and foods nice. Halong bay view very nice"