Surabaya Hotel Guide - 4 Stars Hotels in Surabaya, East Java

"Room is a bit small. By the way, overall the environment is fine. The staffs are nice. "

"Staff is nice and helpful, rooms is clean Food is good"

"Very good location and walking distance to the Pakuwon Mall. We stayed at the Executive Room 2 Bedroom Apartment and it was spacious and very comfortable. I think the only downside was that the second room did not have a TV inside, as kids should be able to enjoy some entertainment at the room if they like to relax. Everything else is convenient. Will stay here again sometime for sure."

"I was delighted with the room, not your standard design. Snacks were free and there was a water cooler in the hallway, which is very handy and less wastage. Would definitely stay there again."

"Accidentally broke a shampoo bottle, charged me 500000 rupiah for it, I could see around 100000 or 150000 but this was shocking, and unfair"

"I am extremely happy with my stay and thank you and staff for excellent service."

"Good location. Great pool always in the sun. And clean. Hotel is dated but how it is it’s a nice hotel and decent location everything you would want. Room was huge everything nice and bed comfy "

"Bit far from the airport but if traveling early morning or late night then its nothing to worry about. The hotel itself was nice and felt luxerious. Cant complain at all. Also couldnt here tge other guests either. "

"it was a good stay"

"Main reason to book this hotel is its pretty new& clean, staffs are very friendly & helpful, bed is very comfortable, breakfast have lots of variety to choose from. The only drawback is check-in process very slow (the front deck personnel lack of experience)"

"In the middle of nowhere "

"Very good hospitality from the staff and rooms are very well furnished since it’s just open in Oct18. Close to some malls and great value for money for now."