Tulum Hotel Guide - 5 Stars Hotels in Tulum, Quintana Roo

"Absolutely loved my stay at Seaside Palms. Seaside Suites was closed for renovations, so I was moved to palms. They have a wonderful team, a beautiful resort and location, and I highly recommend seeing all the shows you can!"

"Fantastic resort"

"Amazing hotel. Everyone is so nice and kind. Super clean. And a lot of good food ❤️"

"Great Hotel A-lot of amenities Tasty decisions for Food and great rooms"

"It’s is an all around great resort with lots of to do"

"Breakfast was so good ❤️"

"Excelente luxury hotel staff was great food was great drinks were prompt hotel was super clean and very well layered out"

"The staff was extremely friendly, attentive and very accommodating. 10/10 would recommend and will probably return or check out one of their other resorts."

"The property was very nice and well taken care of. We enjoyed our stay and our concierge was very attentive and helpful. The check in and restaurant reservation process could be improved, but overall we had a great time and an excellent trip."

"amazing hotel staff was super friendly loved every second of my stay🩷"

"The resort was amazing only tip is dont eat at the resosrts take a taxi in to the city of tulum food is much much cheaper outside the resort areas, most restaurants in the resort area charge $20 usd per taco, in central tulum tacos are $1.30 each but nomade is probably one of the most beautiful places I've ever been too would definitely come again"

"Shibari is a great villa/ hotel you can stay in, with incredible staff that is available to help with anything 24/7 ! I had an excellent experience while staying here, and would love to be here again!"

"Overall very good, since you can get to go to all other resorts, that made the experience amazing"

"Enjoyed the spa, staff all around was courtesy and helpful. Food was okay, many of the desserts were bland while specialty restaurants were good."

"Amazing place to stay in Tulum. Very charming and great staff."

"The hotel’s cleanliness and maintenance were impeccable. We especially appreciated being able to communicate with the staff via WhatsApp at any time and how attentive they were to our needs throughout our stay. The price is definitely worth it, as the staff goes above and beyond to make the experience truly pleasant and enjoyable. The breakfast is great!"

"Great experience, great food & amenities"

"Unfortunately the hotel is run down and not maintained. The great reviews are old when the hotel was new and Tulum had tourists. The staff are great and tried to help where they can. Tulum overall is a dead town, very scammy and extremely over priced - No wonder the tourists have stopped coming. You are better off going somewhere else for holiday."

"I highly recommend!"

"Smaller resort, staff is more attentive and remembers everyone. Great selection of food choices on and around resort for eating areas and many drink options at the bar. Always able to find lounge chairs and cabanas on the beach. Shuttle service quick to get around. Access to included surrounding partner resorts for more activity options was a plus."