Hotel dengan waterpark di Avenida Kukulkan

"We had a great stay at the Sunscape. It’s a smaller resort but they have a full schedule of activities each day that keeps every day new and exciting. The highlight for our family was the kids club. The club staff, Alitzel, Janna, Daniela, Maria, Rubi, Danna and Alejandra were really amazing. They set up different crafts and games each morning and activities like dances and karaoke each night, all of which our daughter really loved. They made the trip really special for her and gave us a...

"Great place away from the hustle and bustle. Food was sub par. Not very helpful when it came to food allergies. They would ask you but then do nothing about it. Waterpark was good, however they need more chairs to accommodate. Staff seemed bothered that we were asking questions or wanting to be served. We upgraded to level and to be honest I didn’t feel any extra perks were provided. They had their favorites that were either locals or people who visited a lot. I would not bring my family back...

"Enjoyed my stay - food was good. Drinks for cocktails seemed to be very light on alcohol. Staff was very friendly and helpful."

"The hotel itself was beautiful, the staff was amazing, and being right on the beach was definitely the highlight of our trip. Everyone at the resort treated us great and the rooms were nice and clean. The biggest downside was the food honestly I’d rate it about a 2/10. Unless the food improves, we probably wouldn’t stay again. What really ruined the experience for us though was Expedia. We are a family of 5, and I originally booked what I thought was ONE suite that fit our family. But because...

"Excelente servicio e instalaciones"

"Clean room,nice staff"

"Well first off we stayed here for 10 days and when we got to our room it was like an oven the AC unit on wall says 23 that means it's 72 they had to bring us a portable AC unit for a room we had to call three or four times for them to come upstairs to fix it. Anytime we use the iron a blow dryer or a jacuzzi tub outside we had to unplug the AC unit or it would blow a breaker so then we're calling maintenance again to fix the breaker we got an ocean view room and could not enjoy the ocean view...