2/10 Sangat Buruk
Ofri
Bepergian bersama keluarga
21 Agu 2025
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
We decided to split our trip between two resorts to experience more, but unfortunately our stay at Crown Paradise was extremely disappointing. From the moment we arrived, things went downhill. It took over an hour to check in while standing in the heat, and most of the staff barely spoke English, which made communication difficult.
One of the main reasons we chose this resort was for the water slides and zip lines for our daughters, but they were only open for a couple of hours each day. The pool area was overcrowded with no seating available, and the beach was not clean, with no chairs to relax on. Every meal required standing in long lines just to be seated, and once inside, the food was terrible with very limited selection.
The game room was a huge letdown—foosball and ping pong tables were broken, and nothing seemed to work properly. Our room itself was small and cramped. The shower head was so low I couldn’t even take a proper shower, and there was no place to hang towels in the bathroom. To make matters worse, the uncomfortable wristbands that also serve as room keys constantly malfunctioned, leaving us locked out of our room multiple times.
We had such a bad experience that we decided to leave three days early and return to our previous resort, where we thankfully had a wonderful time. We attempted to request a reimbursement, but no one at Crown Paradise answers emails or phone calls—another sign of poor management.
Overall, our stay at Crown Paradise was fr
Ofri
Menginap 3 malam pada bulan Juli 2025
