Search Hotels Near Biwako Otsukan, Otsu

"They don’t have spa…. The massage service is only offered in the room, which may not be ideal for guests traveling with children. It’s difficult to fully relax and enjoy the experience without a dedicated spa or massage are"

"It was clean and gorgeous room with beautiful lake view. Staff was very nice and the Onsen was very good. I would love to come back again. "

"Great location with lots of options and excellent room condition. Their guest service is also good."

"The shuttle will pick u up from a station! Really great all around stay! Food is little for dinner but still good. Public baths are less busy in the early afternoon from my experience. "

"All very clean and posh. The facilities don’t keep up when the hotel is full, expect to wait for breakfast which itself is good and fresh. Neither the pool/spa nor onsen allow tattoos so unexpectedly we couldn’t use either. Restaurant is expensive and mediocre (à la carte lunch). Hotel garden is great, staff are amazing."

"Hotel was in a fabulous location walking distance to everything within reason all very close to subway stations. Super friendly. There was a Starbucks 7-Eleven and Tully‘s coffee place right underneath."

"I was very disappointed staying here. The room was beautiful and clean, but lacked wardrobe space allowing for only a few things to be hung which was not good for our length of stay and very different to all our Japan hotel stays. While they had complimentary drinks at happy hour in the bar this was incredibly limited and didn’t have any beer. In the mini bar which was free for us, they had beer but no wine. We stopped for drinks outside of happy hour and had to walk away.. charging 3700 for a glass while all our other premium wine selections in 5 star hotels had been around 1500-2000 was crazy. The price for breakfast was also the most expensive of our Japan stays and not worth it, we were disappointed by the quality and limited choice for the price. Again, our 5 star hotel stays had excellent buffet breakfasts for much cheaper. The location is far from the Center, although a lovely walk up the river which we enjoyed. The staff did their best to be helpful, but I feel the hotel policies hold them back in providing a better experience. "

"We enjoyed our stay here. It is a bit out of the way but great if you want a quieter location away from the busy city. The hotel garden was a real delight as was the private sauna. It was beautiful to walk along the river and see the trees on the mountain. We loved the Japanese breakfast, the samue clothes and sandals they supply. We ate dinner there one night and it was fine but not outstanding and the price was high for the small portions. It’s worth noting that there are very few affordable eating options walking distance from the hotel. There is a 7/11 with quick eats. And the best way to get there from the city is by taxi. We didn’t like that there were no hooks to hang towels on. And it was strange to not have hand soap in the toilet room to wash your hands properly. The hotel staff were so gracious and responsive. And we loved the daily inari treat, and being able to sit at the bar downstairs for complimentary drinks. A very luxurious hotel. Thank you!"

"Good overall if u want a Japanese experience"