Hotel dekat Burlington Arcade

"Just perfect , attentive friendly staff, not invasive, great food, wonderful rooms very comfortable , amazing bed and pillows 😂 , fantastic breakfast , nothing was a trouble for the staff. Perfect in every way. "

"It’s a great location!"

"Excellent on all fronts; the staff, the service both front desk, concierge, spa services and the tea restaurant- Cafe Royale. We continue to enjoy the ambience and the service."

"I’ve stayed at hundreds of hotels. This was the best. I had heard about the Ritz hospitality culture, but experiencing it yourself is something else."

"This is a wonderful and hip hotel in a great part of Soho. The room was beautiful, the staff was very attentive. The location was amazing. The only thing I can say that's somewhat negative is that we missed having coffee and tea in the room. Most hotels will have these amenities but they were not available in the room."

"Wonderful experience! The hotel, staff and amenities were amazing! Highly recommend!"

"Great location. Nice rooftop bar."

"The staff act as if they are doing you a favor when you ask a question or need assistance. The restaurants, on two occasions, charged me for more food than I had ordered. Service is incredibly slow."

"The Hotel Itself is everything you expect plus. Location was perfect for our planned outings as well as the in prompt to excursions. That said, far and above all, the Hotel Staff was absolutely incredible, helpful, customer service centric, and accommodating."

"Excellent location! Lovely room … very comfortable bed and pillows. Friendly, helpful staff."

"Lovely hotel with excellent breakfast. Bar was very noisy with loud music with no food served after 11pm. Room was spacious with gorgeous bathroom."

"Lusso e accoglienza superiore alle aspettative anche per un 5 stelle L Personale attento gentile e disponibile con una professionalità non comune. Tutto perfetto dal check in anticipato di quasi 4 ore senza averlo nemmeno richiesto, all upgrade della stanza senza dimenticare i numerosi welcome gift. Esperienza davvero indimenticabile."

"Our air conditioner did not work, our room was very hot. The maintenance came to fix it at least 4 times, they ended up giving us a very loud Dyson floor standing unit to help cool the room, the day before we left it started to get better. No one seamed to care."

"Unfortunately, the arrival experience did not reflect five stars standards. The receptionist who handled my check-in was surprisingly abrupt and indifferent when delivering the news that my room wasn't ready. Across the board, the front desk staff lacked the professional warmth and hospitality required to create a welcoming impression. Otherwise the bellmen were very helpful, the location is very convenient. Charming hotel in Mayfair."

"The reception when we arrived at The Londoner was amazing, and the hotel is well placed for central London touring - we couldn't have asked for better convenience. The Londoner is enticingly decorated and we loved our rooms and furnishings, including the shower and bidet. We loved all of the decor. As for the staff: The housekeeping staff were impeccable - not a single complaint. In-room dining staff were incredibly pleasant and warm. The pool staff was so helpful. The rooftop lounge staff were...

"Every thing was great but stayed on first floor and heard bar music til 3 am"

"Súper ubicación , todo muy bien la cama súper cómoda y a buen precio pensamos que estaría ruidosa y para nada descansamos muy bien . Hermoso de talle por el cumpleaños que estábamos celebrado nos recibieron con la habitación decorada, una botella de vino o espumoso. Chocolates y una tarjeta hermosa muchas gracias"

"A beautiful property in the heart of SoHo yet incredibly quiet. The staff were always helpful, breakfast divine and the Kit Kemp decor out of this world. Highly recommended!"

"Super duper"

"We stayed here for one week, from Friday to Friday. Upon arrival, we were informed that the elevator was out of service and were assigned a room on the 4th floor. Unfortunately, the elevator was never repaired during our entire stay. It appeared to be an ongoing issue that was not disclosed before our arrival. Housekeeping was also very limited. During the week, the room was cleaned only once and towels were replaced once. The bed sheets were never changed. The air conditioning did not work...