Cari Kastel di Caterham

"Its location can't be beat for theatre-going in and around Covent Garden, or for convenient connections on Central Line or buses on Kingsway. Very clean, modern interiors, with surprising bar/restaurant ambience in the lobby. Breakfast (extra cost for since I just booked room-only) was very extensive and set me up for a long day of shopping and sightseeing. The room (a double with window) was... quirky. I don't know how unique its layout is to other rooms in its class, but I sure had to be...

"Great location and facilities but the hotel ask you to pay £25 extra to stay in the communal areas after the 10am checkout. You expect to pay a late checkout fee to keep your room, but not the communal areas. They refuse to review this policy even though the downstairs area had very few guests. Won’t be returning."

"Great location in Earl's Court. Short walk from tube station. Lovely spot and gem of a hotel."

"The hotel’s not terrible, and it’s in a great location near Lambeth North Station, convenient to most everything in central London, and with a coffee shop and small grocery nearby. But the bed was very uncomfortable, and the room hot and stuffy, so I wasn’t able to get more than 2 or 3 hours of sleep a night, which put a damper on the whole trip. Also there’s only one person at the front desk who’s actually helpful; when I tried to check out I got curtly pointed to a screen by someone who...

"Great hotel and well located to the tube. Staff was friendly and hotel was well maintained. Room was very well sized."

"We checked in late night, sadly they have no room for the type of room that I have paid. I paid for executive room and the manager said that they are overbooked hence, can only give me a standard room (thats the only room left for that day). Helllowww, I have prepaid all my rooms and yet the hotel gave my room to someone who paid even lesser than me. The manager said things happened and it is better next time to book direcly with the hotel, not via third party. So I told them, that is not an...

"The staff was amazing, from Vi helping me with my room change after I extended my stay to another lovely staff member finding my business credit card and personally bringing it to my room. Super amazing and accommodating! However, when I was at dinner, one of your staff members made a rude side comment about how much I was eating. At first, I thought it was another patron, but finding out it was actually a member of your staff was extremely disheartening. I’m currently recovering from an eating...

"Room clean and suitable for single. Bathroom could use updating. Very hot, with radiator unalterable."

"Overall good stay"

"The hotel was perfect for a 4 night stay in London. The location was so central and near a subway station. The room was clean, and the bed was comfy. Just be mindful if you book the King deluxe room, the bed is more of an XL double. It worked for four nights. The breakfast was wonderful, with many healthy options to choose from. The staff were all very helpful and friendly."

"Breakfast v good"