Hotel dekat Ceramic Road

"Friendly team, comfortable beds, spacious (but not huge) rooms. Great location and good value. Lower floors can be noisier (we stayed one night on 11th, one a few days later on 4th which was less good). Breakfast was good but not the best we've had in Vietnam."

"Stunning The staff.. wow.. they are really understand how they handle their customer…amazing staff!!"

"This a modern hotel with great amenities in a good location near the lake and night market."

"I love this hotel, from many hotel I've visit, this hotel is number one for excellent service. From welcoming guess, clean up my room, also give me advice on what activity I can have, according to my preference. If there is more than 5 stars hotel, then this hotel one of them :)"

"We had great interactions with all the staff especially Fancy at the front desk who frequently checked in with us. The hotel is conveniently located within Old Quarter and is clean and well organized. The breakfast offered a wide range of options and I was able to refill my water bottle at the front desk. "

"The room that we stayed was very spacious and neat. The staffs were very helpful. They were always available when we needed assistance. The breakfast had a lot of healthy choices. The location of the hotel is also great. I noticed in Hanoi, some streets are one-way streets that would make it hard for taxi drivers for pickup and drop off. This hotel locates on a two way street. I would definitely recommend this hotel and will come back when I go to Hanoi on my next trip."

"Satisfied"

"Staff are friendly and in a great location "

"The room was very clean. I was upgraded to a room with a balcony and window. Although all the action was going on in the street below, you couldn't hear a thing. The staff were very professional and the the custimer service was outstanding! I would highly recommend. "

"It’s hard to fault this place. This hotel has one of the best locations in Hanoi: directly facing the lake, plus the best of both worlds between the Old Town and the French Quarter. On arrival, you are met with a very warm welcome. No queueing up at a reception desk here. The staff come to meet you. I didn’t see the other rooms, but the junior suite was excellent. Elegant decor, large comfortable bed, and a small balcony with a view of trees and the lake. No walk-in shower though; my room...

"The was clean and breakfast was great"

"Excellent location for visiting local hotspots such as puppet theatre and lake nearby , the hustle of old market yet join st far away for the peace Clan comfortable rooms and attentive staff."

"시내도 가깝고 좋습니다. "

"Helpful staff, great location for old quarter"

"The staff are consistently courteous and polite. The hotel maintains impeccable cleanliness. "

"Comfortable room, helpful staff, nice breakfast."

"The staff at the Shining Central Hotel & Spa are all extremely kind. They are very helpful and attentive. The hotel itself was extremely clean and well looked after. We used the spa service as well which was great. They make it feel like a home away from home! "

"Good service great roof top views, really good location "

"What stood up at La Siesta Ma May is always the excellent service. U will be greeted by your first name, served sincerely by all staff. I even witnessed the big boss receiving his guests at the lobby entrance! Great leadership and one who leads by example. My guest officer Ms Hăng came to welcome us despite working at another branch. Present guest officer took our feedback seriously and immediate action was executed. Super efficient and genuine. Must remember to know her name when i see her...

"I had such an amazing stay at the Splendid Secret Hotel! Everything was top-notch. • Room Service & Cleanliness: The room was spotless, super comfortable, and felt like a true retreat. • Breakfast: The buffet was excellent—huge variety, delicious food, and a great start to the day. • Staff & Tour Planning: The staff team was wonderful, especially Ding Dong! Ding Dong was incredibly helpful, professional, and went above and beyond to assist me. • Ha Long Bay Tour: I booked the Ha Long tour...