Resor & Hotel dengan Spa di Chicago

"Great staff"

"Absolutely not satisfied with my stay within one hour of being there and paying for Valet my truck was damaged in the process of them parking it and they are not trying to take any accountability for it. I walked down and the valet attendant that had parked my car apparently had left for the night… real convenient. And our claiming no responsibility to the damage would highly recommend finding a different hotel. "

"Tbh... This hotel is beautiful. However the staff... I had no issues during my stay. The check in process was laughable. The male staff member that checked me in barely said two words. I'm assuming he thought this was cool? Any questions I asked him seemed to be a nuisance. Check out was even worse. They tried to tell me that my card wasn't charged when I could fully see the notification that I had just been charged on my credit card. To top it off they never said a kind word or made you feel...

"It was fantastic "

"We had a short but pleasant stay here. On our first night, the air conditioning was quite noisy, which made it a bit difficult to sleep. However, after I mentioned it to the staff the next morning, they had it repaired immediately. It’s a shame we were only there for two nights, as the service was excellent once the issue was sorted. I really appreciated how quickly the team handled our request. Would definitely stay again!""

"Hot tubs was the best part!! Super hot water "

"A fantastic experience all around "

"Very nice hotel, great location. Will stay again!"