"For a solo traveller it was a great stay. Loved having a washer dryer to catch up on my laundry.
Located within walking distance to prime tourist destinations.
Deep tub was very clean and perfect to soak in after long day walking in snow and cold.
English friendly staff."
"A really great family hotel in the heart of Hakone. It’s very clean, the staff are absolutely amazing and the kids can enjoy free access to Yunessun (the onsen water park next door).
We enjoyed the buffet food, unlimited ice cream, and all sorts of drinks and snacks peppered around the lobby floor. They just look after you very well here.
If you have kids, I definitely recommend staying here for a few days while exploring Hakone and enjoying the onsens. We will come back again. "
"Our stay in Nagoya was made extra comfortable at this beautiful hotel. The staff helped us send our luggage to our next location and was very helpful."