Hotel dekat Cinemark Rockwall 14

"Staff was okay. Went to check in and waited an hr because rooms weren't clean. in my booking I requested a first or second story case of emergency since am in a knee brace I would not be able to take the stairs. A gentleman said he would take care of it and then a woman called me to check whom heard me tell the gentleman and told me I was on the 4th floor. I get in the room with my family for all to shower and we had 2 full sets of towels. My husband went down and was told they had none...

"I like that it was away from the highway, so vehicle noise was low. Has a nice maintained outside area to walk and walk your dogs. Our room was neat and clean. We used the washer and dryer very convenient and clean. My con was the noisy a/c, but I can put up with it, cause it sure did cool well. All in all everything was wonderful and people are friendly. Thank you staff and management."

"Very clean and comfortable. Close to lake and great restaurants and activities!"

"Clean, friendly staff, room was great!"

"The staff was nice and the room was decently priced. Near restaurants and stores which is nice. Apart from that honestly it was a bad experience. Our room smelled of mold and onion our whole stay. We learned that a few homeless people have been staying in some of the rooms and he was the one making everything smell and bringing in his broken bicycles and smelly dirty things into the hotel. Homeless man was able to get into the pool area when I went in with my kids and he grabbed a few towels and...

"Great location"

"Room was clean swimming pool was clean breakfast was good"

"There was a moving spider on the bed when we first got in but overall was clean"

"Clean hotel with all the basics. Great for price and location"

"Everyone was so nice. I even dropped a bottle of wine in the lobby and they were so helpful about cleaning it up. Didn’t want me to touch a thing. Breakfast is a decent continental breakfast."

"1st room had ketchup on the walls crumbs on couch staff switch me rooms second room wasnt any better broken light fixtures smelly water bugs and spiders Property was filthy wanted to leave but couldn't talked to owner and got no solution just apologies"

"Dog-friendly"

"Comfortable bed and choice of pillows. Shower got warm after a few minutes but never did get hot during my 3 night stay. Plenty of food choices nearby by as well as grocery stores."

"Staff was careless and when I reported the room was not clean I was told some one would go up and clean I stayed 3 days and nothing happened. The sink was clogged up for almost the entire time I was there. It was terrible"

"Funky smell and ants ate my left overs in the rooms but overall fair"

"Staff was horrible. It smelled old & wet. The room was not clean. They wouldn’t restock breakfast. Just save yourself the time & money and go elsewhere."

"Clean room and breakfast was the best!"

"Struggled to get tv working how we needed it."

"Pool was closed which I was looking forward too. The toliet seat in my room was chipping and looked dirty. The bed was super hard and not comfortable at all as well as the pillows were very flat. Nice hotel but could definitely be better. The location was also difficult to find at first as it’s hidden behind other businesses."