Hotel dekat Sapphire Bay Marina

"There was a moving spider on the bed when we first got in but overall was clean"

"1st room had ketchup on the walls crumbs on couch staff switch me rooms second room wasnt any better broken light fixtures smelly water bugs and spiders Property was filthy wanted to leave but couldn't talked to owner and got no solution just apologies"

"Staff was horrible. It smelled old & wet. The room was not clean. They wouldn’t restock breakfast. Just save yourself the time & money and go elsewhere."

"Staff was okay. Went to check in and waited an hr because rooms weren't clean. in my booking I requested a first or second story case of emergency since am in a knee brace I would not be able to take the stairs. A gentleman said he would take care of it and then a woman called me to check whom heard me tell the gentleman and told me I was on the 4th floor. I get in the room with my family for all to shower and we had 2 full sets of towels. My husband went down and was told they had none...

"Clean, friendly staff, room was great!"

"Very clean and comfortable. Close to lake and great restaurants and activities!"

"The staff was nice and the room was decently priced. Near restaurants and stores which is nice. Apart from that honestly it was a bad experience. Our room smelled of mold and onion our whole stay. We learned that a few homeless people have been staying in some of the rooms and he was the one making everything smell and bringing in his broken bicycles and smelly dirty things into the hotel. Homeless man was able to get into the pool area when I went in with my kids and he grabbed a few towels and...

"Great location"

"I like that it was away from the highway, so vehicle noise was low. Has a nice maintained outside area to walk and walk your dogs. Our room was neat and clean. We used the washer and dryer very convenient and clean. My con was the noisy a/c, but I can put up with it, cause it sure did cool well. All in all everything was wonderful and people are friendly. Thank you staff and management."

"Clean hotel with all the basics. Great for price and location"

"The staff was informative and very accommodating. For the area, the Inn of Rockwall, is an understated Holiday Inn."

"This place should be closed down and knock down asap the health department should come in close is for good"

"Room was clean swimming pool was clean breakfast was good"

"Nice"

"la había habitación q me dieron no era , el baño no tenía cortina , solo me bañé yo , xq chispoteaba el agua y la puerta del baño la quise cerrar y no se pudo , estaba quebrada , 1 poco sucio el piso , como engañan a la gente , se ven tan elegantes , y ya te cobran el dinero y ya q puede decir 1 nada , es 1 estafa , hotel corriente , tengo fotos y 1 video q grave . yo llegaba siempre a esos hoteles el 6 , era otra cosa , se me hacían tan elegantes , ahora hasta vive gente , entran y salen mucho...

"Booked for 2 nights they checked us out after 1 night. Came back later that night they had to give us different room. Wires exposed had to have desk person put outlet cover on. Hair in bed ants crawling on nightstands. Woke up with bites but couldn't find any bugs. Terrible run down place, avoid staying here"

"We rented the king bed suit for 6 days, very big rooms ac worked great has a mini fridge and microwave! No black out curtains, bed was hard and uncomfortable the toilet didn’t flush my husband had to fix it! Never did housekeeping throw our trash or refresh or towels. The hotel overall needs much better up keep there’s spider webs and rusting everywhere the pool was closed all week ! And the breakfast is vey mediocre but the staff is very pleasant!"

"The pictures are not as they appear when in person. The front desk staff could use some hospitality or general customer service guidance on how to welcome and greet guests. When going to the room, the strong smell of mold and mildew hit me, and it felt hard to breathe. There was staining on the carpet, sheets on the bed were different colors as if not washed, the AC/Heating unit had mold from lack of cleaning. There were broken and damages clearly visible from the front entrance, stairwell, and...

"The front desk manager Deanna was very helpful and professional, she has a great personality and is very informative. Thank you Deanna. From, Ms Patricia"