Hotel dekat Clay and Glass

"This is a great place to stay in Waterloo if you are in town for business. I had everything I needed, service was friendly (virtual communication) and the whole experience was seamless. Good location as well. I will be back!"

"Well appointed rooms, lousy sport team guests. Hot tub was good, would be nice if there was a sign to indicate the frequency that it turns on. The lousy guests were in the hallways in the wee hours drinking and being loud. "

"Great stay! Would recommend but note that there are several messages and forms you receive prior to check-in. When we got to the concierge desk to check-in, they asked for our room number, and I had no idea where to find it in amongst all the messages/documents. So, stay here but just know there will be a series of things to do in advance and it would be helpful to make a note of info from those documents to have easily on hand. "

"Excellent"

"The hotel is new and very clean. The double studio room was very spacious for a family. They serve a hot breakfast which was very good. The pool and gym area are new and very clean. A quick walk to St. Jacobs market. "

"Great hotel, nice big spacious room. Spotlessly clean, looked very new. Big comfortable bed and great shower. Indoor pool, fast friendly check in. Great location "

"Room wasn't "

"The breakfast was fantastic, fresh, hot and lots of choices. The room was clean and comfortable. Staff was incredibly accommodating "

"The rooms were very nice. Clean and very quiet "

"Good spot and clean hotel"

"Room was very clean and comfortable."

"Very quick to respond to inquiries. Well stocked fridge and pantry for self serve continental breakfast in main floor and mini fridge in bedroom. Perfect spot to visit my son at Waterloo, catch a show at St Jacobs playhouse, and visit market. Very spacious room with very comfortable bed, and ceiling fan. "

"Great Staff!"

"Yes rooms were clean but unfortunately didn't make the experience extraordinary in anyway celebrating a birthday here, from the not ideal dinner table location or room offered under the fitness room with banging in the morning. And put on the highest most inaccessible from with a newborn. Missing that precision care from a Relais Chateau property."

"Same breakfast everyday. Late start 7 am did not get to eat often."

"Excellent customer service, clean environment, good facility and a spacious parking lot"

"Clean and an easy place to stay a. Staff were very helpful. But did not expect to have a parking fee on my bill at the end."

"The HVAC unit in my room was not working properly. Staff was not able to resolve the issue. Room was tidy and staff were friendly enough"