Ocean Allure Costa Mujeres - Adults Only - All Inclusive

Properti bintang 5.0
Properti tepi pantai khusus dewasa dengan 5 kolam renang outdoor

Pilih tanggal untuk melihat harga

Ulasan

8,8 dari 10
Luar Biasa

Fasilitas populer

  • Kolam renang
  • Termasuk sarapan
  • All-inclusive
  • Spa
  • Termasuk parkir
  • Wi-Fi Gratis
Harga saat ini Rp7.644.908
total Rp9.250.282
termasuk pajak & biaya lainnya
25 Jan - 26 Jan

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 8 dari 8 kamar

Suite Junior, pemandangan kebun

9,8 dari 10
Sempurna
(6 ulasan)

Unggulan

AC
Isi minibar gratis
Gorden/tirai kedap cahaya
Kipas angin langit-langit
Kamar tidur terpisah
Jubah mandi
Kamar mandi pribadi
Pengering rambut
  • 53 meter persegi
  • 1 kamar tidur
  • Kapasitas 4
  • 1 king dan 1 tempat tidur sofa double ATAU 2 twin dan 1 tempat tidur sofa double

Suite Junior, pemandangan kolam renang

Unggulan

AC
Isi minibar gratis
Gorden/tirai kedap cahaya
Kipas angin langit-langit
Kamar tidur terpisah
Jubah mandi
Kamar mandi pribadi
Pengering rambut
  • 53 meter persegi
  • 1 kamar tidur
  • Kapasitas 4
  • 1 king dan 1 tempat tidur sofa double ATAU 2 twin dan 1 tempat tidur sofa double

Suite Junior, pemandangan laut

Unggulan

AC
Isi minibar gratis
Gorden/tirai kedap cahaya
Kipas angin langit-langit
Kamar tidur terpisah
Jubah mandi
Kamar mandi pribadi
Pengering rambut
  • 53 meter persegi
  • 1 kamar tidur
  • Pemandangan samudra
  • Kapasitas 4
  • 1 king dan 1 tempat tidur sofa double ATAU 2 twin dan 1 tempat tidur sofa double

Swim Up Junior Suite

Unggulan

AC
Isi minibar gratis
Gorden/tirai kedap cahaya
Kipas angin langit-langit
Kamar tidur terpisah
Jubah mandi
Kamar mandi pribadi
Pengering rambut
  • 53 meter persegi
  • 1 kamar tidur
  • Kapasitas 4
  • 1 king dan 1 tempat tidur sofa double ATAU 2 twin dan 1 tempat tidur sofa double

Privilege Junior Suite

10,0 dari 10
Sempurna
(1 ulasan)

Unggulan

AC
Akses lounge club
Isi minibar gratis
Pilihan bantal
Seprai kualitas premium
Kamar tidur terpisah
Kipas angin langit-langit
Gorden/tirai kedap cahaya
  • 60 meter persegi
  • 1 kamar tidur
  • Kapasitas 4
  • 1 king dan 1 tempat tidur sofa double ATAU 2 twin dan 1 tempat tidur sofa double

Privilege Junior Suite Sea View

Unggulan

AC
Akses lounge club
Isi minibar gratis
Pilihan bantal
Seprai kualitas premium
Kamar tidur terpisah
Kipas angin langit-langit
Gorden/tirai kedap cahaya
  • 60 meter persegi
  • 1 kamar tidur
  • Pemandangan samudra
  • Kapasitas 4
  • 1 king dan 1 tempat tidur sofa double ATAU 2 twin dan 1 tempat tidur sofa double

Privilege Swim Up Junior

Unggulan

AC
Akses lounge club
Isi minibar gratis
Pilihan bantal
Seprai kualitas premium
Kipas angin langit-langit
Gorden/tirai kedap cahaya
Jubah mandi
  • 60 meter persegi
  • Kapasitas 4
  • 1 king dan 1 tempat tidur sofa double ATAU 2 twin dan 1 tempat tidur sofa double

Privilege Master Suite Ocean Front

10,0 dari 10
Sempurna
(1 ulasan)

Unggulan

Ruang makan terpisah
AC
Akses lounge club
Isi minibar gratis
Pilihan bantal
Seprai kualitas premium
Kamar tidur terpisah
Kipas angin langit-langit
  • 108 meter persegi
  • 1 kamar tidur
  • Pemandangan samudra
  • Kapasitas 4
  • 1 king dan 1 tempat tidur sofa double
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Tentang kawasan sekitar

Peta
SM 006, MZA 002, LT 001, PLAYA CONDOMINIO MAESTRO COSTA, Costa Mujeres, QROO, 77400

Yang ada di sekitar

  • Lapangan Golf Playa Mujeres - 7 mnt berkendara - 6.4 km
  • Pantai Mujeres - 10 mnt berkendara - 7.8 km
  • Terminal Feri Punta Sam - 12 mnt berkendara - 10.2 km
  • Pantai Punta Sam - 12 mnt berkendara - 10.2 km
  • Situs Arkeologi El Meco - 15 mnt berkendara - 13.1 km

Berkeliling

  • Cancun, Quintana Roo (CUN-Bandara Internasional Cancun) - 50 menit berkendara

Restoran

  • ‪So Cal Gourmet Food Emporium - ‬15 mnt jalan kaki
  • ‪Grand Caribe - ‬19 mnt jalan kaki
  • ‪Kulinarium Riu Latino - ‬4 mnt berkendara
  • ‪Velvet - ‬4 mnt berkendara
  • ‪The Shores Restaurant - ‬15 mnt jalan kaki

Tentang properti ini

Ocean Allure Costa Mujeres - Adults Only - All Inclusive

Properti mewah all-inclusive
Manfaatkan sarapan prasmanan gratis, gelanggang boling, dan 2 bar tepi kolam renang di Ocean Allure Costa Mujeres - Adults Only - All Inclusive. Manjakan diri Anda dengan pijat atau layanan spa lainnya. Pastikan untuk menikmati makanan di 8 restoran yang ada di properti. Kelas aerobik dan Kelas pilates ditawarkan di pusat kebugaran; Ocean Allure Costa Mujeres - Adults Only - All Inclusive juga memiliki teras, toko desainer di properti, dan kedai kopi/kafe. Tetap terhubung dengan akses Internet nirkabel gratis, berkecepatan 50+ Mbps, dan tamu dapat menemukan fasilitas lainnya seperti taman dan salon rambut.
Manfaat tambahan mencakup:
  • 5 kolam renang outdoor serta kolam arus, cabana, dan payung kolam renang
  • Parkir valet gratis gratis
  • Kopi/teh di lobi, ATM/layanan perbankan, dan game
  • Ruang rapat, layanan concierge, dan brankas di resepsionis
Fitur kamar
Semua kamar 599 mempunyai kenyamanan seperti ruang kerja ramah laptop dan AC, serta fasilitas seperti isi minibar gratis dan jubah mandi.
Fasilitas ekstra termasuk:
  • Kamar mandi dengan bathtub atau shower dan pengering rambut
  • Lemari dan ruang baju, kipas angin langit-langit, dan setiap hari

Rincian all-inclusive

Properti ini bersifat all-inclusive. Fasilitas makan dan minum di hotel sudah termasuk dalam harga kamar (beberapa pembatasan mungkin berlaku).

Uang tip dan pajak

Termasuk uang tip dan uang tip tambahan dari tamu diterima.

Makanan dan minuman

Termasuk semua makanan prasmanan dan à la carte serta makanan ringan

Kegiatan darat

Fasilitas kebugaran

Kursus/kelas/permainan

Aerobik

Properti serupa

Fasilitas properti

Internet

  • Tersedia di semua kamar: Wi-Fi gratis
  • Kecepatan Wi-Fi dalam kamar: 50+ Mbps
  • Tersedia di beberapa area publik: Wi-Fi gratis

Tempat parkir dan transportasi

  • Gratis parkir valet di properti
  • Parkir valet terbatas di properti

Makanan dan minuman

  • Sarapan gratis prasmanan tersedia pukul setiap hari 07.00 hingga 11.00
  • 1 kedai kopi/kafe
  • 10 bar/lounge
  • 2 bar tepi kolam renang
  • 8 restoran
  • Kopi dan teh di area umum

Restoran di properti

  • Corales Buffet
  • La Locanda
  • Margarita
  • Sakura Teppanyaki
  • Steak House

Aktivitas menarik

  • 5 kolam renang outdoor
  • Arena boling
  • Game
  • Gym
  • Hiburan malam
  • Kelas fitness
  • Kelas pilates
  • Kolam arus
  • Piano
  • Toko desainer

Kenyamanan

  • ATM
  • Brankas di resepsionis
  • Penitipan koper
  • Resepsionis 24 jam
  • Salon
  • Toko Souvenir/kios koran

Layanan tamu

  • Bantuan tur dan tiket
  • Layanan concierge
  • Layanan laundry/dry cleaning
  • Paket tunangan/pernikahan
  • Pembersihan kamar (setiap hari)
  • Penggantian handuk atas permintaan
  • Penggantian seprai (atas permintaan)
  • Staf multibahasa

Layanan bisnis

  • Pusat konferensi
  • Ruang rapat

Outdoor

  • Area hiburan outdoor
  • Di pantai
  • Kabana kolam renang (biaya tambahan)
  • Payung kolam renang
  • Taman
  • Teras

Spa

  • Layanan Spa
  • Pijat

Aksesibilitas

  • Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
  • Akses kursi roda
  • Dapat diakses kursi roda (dengan batasan)
  • Jalur ke lift dapat diakses kursi roda
  • Jalur ke pintu masuk yang terang
  • Landaian pintu masuk depan
  • Lift
  • Meja concierge dapat diakses kursi roda

Lainnya

  • Dibangun pada tahun 2024
  • Ruang merokok khusus

Fasilitas kamar

Kamar tidur

  • Seprai disediakan
  • Tirai kedap cahaya

Kamar mandi

  • Bathtub atau shower
  • Handuk disediakan
  • Jubah mandi
  • Kamar mandi pribadi
  • Pengering rambut
  • Sabun
  • Sampo
  • Sandal
  • Tisu toilet

Makanan dan minuman

  • Air minum kemasan gratis
  • Isi minibar gratis
  • Layanan kamar terbatas

Lainnya

  • AC (pengatur suhu)
  • Adaptor listrik
  • Akses melalui koridor di luar kamar
  • Brankas
  • Kipas angin langit-langit
  • Meja tulis
  • Ruang kerja laptop
  • Telepon
  • Telepon lokal gratis

Kebijakan

Check-in

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: 23.00
Usia check-in minimal - 18

Check-out

Check-out sebelum tengah hari

Petunjuk check-in khusus

Resepsionis di properti akan menyambut tamu saat kedatangan
Properti ini tidak bisa melayani check-in pada larut malam
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis

Metode akses

Bellboy atau resepsionis

Hewan peliharaan

Hewan peliharaan atau hewan pemandu tidak diperkenankan masuk

Anak dan tempat tidur tambahan

Anak-anak berusia di bawah 18 tidak diperbolehkan berada di properti khusus dewasa ini; semua tamu yang berusia 18 ke atas diperbolehkan

Jenis pembayaran properti

Informasi penting

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit dan uang tunai
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Perlu diketahui

Pemesanan diperlukan untuk perawatan spa; reservasi dapat dilakukan dengan menghubungi properti sebelum kedatangan, dengan menggunakan informasi kontak pada konfirmasi pemesanan
Tamu di bawah 18 tahun tidak diizinkan di properti khusus dewasa ini
Hewan peliharaan, termasuk hewan pemandu, tidak diizinkan di properti ini

Properti ini juga dikenal dengan nama

Ocean Costa Mujeres
Ocean Azure Costa Mujeres All Inclusive

Pertanyaan umum

Apakah Ocean Allure Costa Mujeres - Adults Only - All Inclusive memiliki kolam renang?

Ya, properti ini dilengkapi 5 kolam renang outdoor.

Berapa biaya menginap di Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Mulai 11 Jan 2026, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Ocean Allure Costa Mujeres - Adults Only - All Inclusive pada 25 Jan 2026 mulai dari Rp7.644.908, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.

Apakah Ocean Allure Costa Mujeres - Adults Only - All Inclusive ramah hewan peliharaan?

Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.

Berapa biaya parkir di Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Parkir valet gratis di properti ini gratis.

Pukul berapa check-in di Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: 23.00. Check-in setelah jam malam tidak tersedia.

Pukul berapa check-out di Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Check-out pada pukul tengah hari.

Apakah ada manfaat all-inclusive di Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Ya, properti ini all-inclusive.Termasuk aktivitas Aerobik.

Di mana lokasi Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Terletak di pantai, properti Costa Mujeres ini juga berada dalam 10 km dari Lapangan Golf Playa Mujeres, Pantai Mujeres, dan Pantai Punta Sam. Feri Ultramar Puerto Juárez dan Pantai El Niño juga berada dalam 15 km.

Ulasan

Ulasan Ocean Allure Costa Mujeres - Adults Only - All Inclusive

8,8

Sangat Bagus

9,6

Kebersihan

9,2

Fasilitas

9,8

Staf & layanan

9,6

Ramah lingkungan

9,2

Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 43 dari 66 ulasan
Penilaian 8 - Bagus. 10 dari 66 ulasan
Penilaian 6 - Cukup Baik. 8 dari 66 ulasan
Penilaian 4 - Buruk. 4 dari 66 ulasan
Penilaian 2 - Sangat Buruk. 1 dari 66 ulasan

Ulasan

10/10 Sangat Bagus

Amrinder Singh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It’s very clean resort . The food and drinks are excellent . We have been coming to Mexico for the last 23 years this is one of the best resort . Thanks to Hector he is very friendly guy . Will come back again
Menginap 4 malam pada bulan Januari 2026

10/10 Sangat Bagus

Shasta

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This place was just what we needed. We came here for some rest and relaxation and that is exactly what we got. If you are looking for a party resort, this place is not for you! It’s still very new and not everything is complete or worked out. We expected a few hiccups and they didn’t bother us. The rooms: We got a privilege ocean view room. It was worth the extra $$. It was ridiculously spacious with tons of closet space, living area, 2 full bathrooms, and an amazing view. The bed was amazing. Firm but very comfortable. I did not like the pillows. They flattened quickly. Let me just say their air conditioner was set on Artic. Thankfully you can adjust it. The staff: Most of the staff was very friendly, attentive, responsive, and went that extra mile to make sure you felt taken care of. I want to send a shout out to our butler, Andres. He took care of all our dinner reservations and other scheduling needs. Little touches like drinks and sweets sent to the room was lovely. Isua, Emilio, Leticia were fantastic in the privilege pool. Some of the wait staff took a long time getting drinks and stuff (25+ minutes) but we knew with them, it was done! The started realizing we would come at a certain time and already had towels and chairs waiting on us! Daniel at Sakura- not only is this probably our favorite restaurant, but Daniel was absolutely the best waiter we had. This man has waiting down to a fine art! He was just that good! Henry- at the Piano Bar made the best drinks I had
Menginap 5 malam pada bulan Januari 2026

10/10 Sangat Bagus

Timothy

Bepergian bersama teman
Disukai: Fasilitas
The best staff,
Menginap 14 malam pada bulan Desember 2025

10/10 Sangat Bagus

Braydn

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
What stood out the most was the staff, Antonio, Janet, Hector, and Maria!! They were all outstanding were their service and interactions! Always in a good mood and wanting to be helpful or have fun! On top of the staff the food/drinks were very good! Privilege restaurant was my favorite! The rooms were Always clean and restocked! Games and activities were fun and very involved! Overall great vacation stay!
Menginap 7 malam pada bulan Desember 2025

4/10 Buruk

Ericka

Disukai: Kebersihan
.
Menginap 4 malam pada bulan Desember 2025

10/10 Sangat Bagus

William

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Everything was excellent! Very beautiful beaches. Friendly staff, great food, couldn’t have been a better trip
Menginap 3 malam pada bulan Desember 2025

10/10 Sangat Bagus

Ana Veronica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything about this resort was amazing. Food and drinks was amazing. Even went to a silent party and the bar and it was so much fun. As a upcoming resort i definitely recommend coming here
Menginap 3 malam pada bulan Januari 2026

8/10 Bagus

Steve

Our stay at Ocean Allure. Was great! Resort was very clean and wasn’t over populated due being a very new resort also making it a laid back vacation. Staff were very pleasant. I would like to give a big thanks to Alessa! She helped me make reservations for my wedding anniversary, get flowers, and decorated our room to surprise my wife! Thanks for all your help Alessa!
Menginap 1 malam pada bulan Desember 2025

10/10 Sangat Bagus

Risa

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We had a great stay during the week between Christmas and New Years. Every staff member we met was amazing, courteous and friendly. The room was lovely and spacious with plenty of storage. The pools and beach were perfect. One tip - upgrading to Privilege status is worth it. It is very hard to get a dinner reservation if you are not Privilege, where the butlers make the reservation for you! If you are looking to relax and unwind you will be happy at Ocean Allure!
Menginap 5 malam pada bulan Desember 2025

6/10 Cukup Baik

Rocío del Carmen

La habitación muy bonita , el hotel bonito El servicio más o menos . Quizá xq está recién inaugurado , algunos meseros y otras personas de la recepción no muy amables
Menginap 4 malam pada bulan Desember 2025

6/10 Cukup Baik

Sasa

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Originally we booked 3 rooms for 5 people. Few days after making the reservation we wanted to add one more person to the third room. Called, emailed tried to reach out, unfortunately unsuccessful. Expedia was not able to help me, since the only way Expedia agent was able to do it, it was to cancel the third room and rebook it. Unfortunately there was no guarantee that there will be a room available. Therefore advised by Expedia agent to book the flight separately for 6th person and add all inclusive package at the arrival. Since we had a room already it shouldn’t been a challenge. I even went step further and reached out to H10 hotels corporate reservation. They also couldn’t help me since Ocean Allure is a new property and they have not received a training to do so. As per agent on the phone. Since none of my emails not messages ever got returned we decided to add all inclusive package at the property. What a pleasant surprise that was. We got charged $1500 for 5 nights only for the all inclusive package. As mentioned we already had a room booked with one person and purchased the fare separately. That was way too high of a charge for all inclusive only. It wasn’t all. It has been a challenge to make a reservation as a group of 6, since only way to make dining reservations was separately for each room. They also couldn’t make a change to the reservation to show 2 guests on the third room. You would think it shouldn’t be a problem after paying $1500 in addition….
Menginap 5 malam pada bulan Januari 2026

10/10 Sangat Bagus

Katarzyna Sandra

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Resort is beautiful! Food was really good, good selection at breakfast buffet, dinner restaurants were excellent. The coffee shop had the best coffee I have ever had at an all inclusive. I would pay money for the mikes latte. Lots of seating at pools and lazy river. Less seating at the beach. Staff is very kind and worked so hard! (Make sure you are tipping them!) Highly recommend this resort!
Menginap 4 malam pada bulan Desember 2025

10/10 Sangat Bagus

Hugo Antonio

Disukai: Kebersihan, kondisi & fasilitas properti
I had an awesome experience staying at Ocean Allure Cancun. The hotel is modern, clean, and in a great location with easy access to the beach and nearby attractions. The rooms were spacious, comfortable, and well-maintained, with great views and everything I needed for a relaxing stay. The staff really stood out—Tony, Hector, Janet, Maria and Ale very friendly, professional, and always willing to help with recommendations or anything we needed. The atmosphere was laid-back but still fun, making it perfect whether you’re looking to relax or explore Cancun’s nightlife.
Menginap 7 malam pada bulan Desember 2025

10/10 Sangat Bagus

Tara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
For a brand new resort the staff were fantastic and all of the amenities were in working order. The pools were very clean (albeit a bit cold) and the meals available were lovely. Wouldn't hesitate to recommend this resort to a friend.
Menginap 7 malam pada bulan Desember 2025

10/10 Sangat Bagus

Eddie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed here for 5 days & it was an incredible experience. The staff was absolutely the best each of us have ever experienced! They really go above and beyond at every twist and turn to make you feel welcomed. The food is outstanding with plenty of options. There is a very good breakfast & lunch buffet here if you are looking for that option. They also have PLENTY of stand alone restaurants with a la carte and full menu options as well. Plenty of pools with more than enough spacing and servers who are constantly available to serve you drinks. The beach is stunning as well! Rooms are clean & ours (Privilege Junior Swim Up) contained a waterfall shower, fridge with drinks (both alcoholic & non), plenty of closet space, safe, steamer for clothes, dual sinks & a beautiful swim up right outside. This just opened Dec 3rd so there are a few MINOR things they could improve upon such as slightly warmer pool water. We noticed not many people were utilizing the pool due to its extremely cold temperatures. The 2nd would be more consistent music by the pools. We found ourselves having to pool hop a bit to find where the music was playing. Lastly, there are day beds available at the beach for privilege customers...you HAVE to arrive there by 6am at the latest as it is first come first served. I would like to see them add more of those as a convenience for others who pay max price as well. Again these are minor improvements but overall 10/10 place and would HIGHLY recommend to anyone.
Menginap 4 malam pada bulan Januari 2026

8/10 Bagus

Eigrdas

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We recently stayed at this resort and overall had a pleasant experience. The property is very clean, quiet, and not crowded, which made it easy to relax. The beach itself is beautiful and well maintained. However, there are not nearly enough lounge chairs. If you arrive around 10 a.m., you’ll likely spend a good amount of time walking back and forth trying to find one. I understand the resort just opened on December 1st, but if you know how many rooms are booked, it seems reasonable to provide enough basic essentials for your guests. The Italian restaurant was clearly understaffed — it took about 20 minutes just to get water, and the fish we ordered was dry. This was disappointing, especially since it’s the only restaurant that requires reservations. The other restaurants were decent and more consistent. Our room was clean when we arrived, except for the shower floor, which we had to rinse ourselves. After the first night, we used the door hanger to skip housekeeping, but once we removed it the next day, no one came to clean — not that day, nor the next, until late at night. The spa was another letdown. A 60‑minute massage was $169, which would be fine if the spa felt special, but the space was very plain and lacked any warmth or coziness. I wouldn’t return to the spa based on this experience. On a positive note, booking a trip to Xcaret Park through the resort was very easy, everything went smoothly, and we enjoyed it a lot. Despite the issues, the resort is new, clean,
Menginap 5 malam pada bulan Desember 2025

8/10 Bagus

Janvil

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
High potential, but currently in a "soft-opening" transition. Pros: Beautiful tropical design, amazing beach, decent food options, plenty of entertainment, and incredibly kind staff. Cons: Visible construction flaws (paint/tiles) and very cold pool water (we believe the water temperature should be comfortable enough not to be shivering). Great for adults, but wait a few months if you want a "polished" experience. I have no doubt that this resort can be a 5 star resort in the future. • Overall Rating: 4/5 Stars (soft opening) • Best For: Couples, families with adult children, wanting a more relaxed focused stay with entertainment available. Stay: December 27-January 2 Would I return? Yes but during warmer season and after plenty of time for the resort to sort out some issues and improve wherever necessary. *Please note I am not a travel reviewer. Therefore, I am writing this review based on what we experienced throughout. We did not really go out of our way to ensure we try absolutely everything the resort has to offer.
Menginap 6 malam pada bulan Desember 2025

10/10 Sangat Bagus

Mariam

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Hi So I booked the resort privilege suite ocean view. I informed the resort that we old be there 12pm and if possible needed an early check in. That was not done. We were given a suite at 3:30pm. With a partial ocean view.disappointed honestly but the overall stay was made so comfortable by the staff and resort was so new and clean and beach was so clean an amazing that we really forgot about the check in hiccups. Alex our server in privilege restaurant was a 5 star guy who made every effort to please us. The best restaurant was the privilege one with excellent views and food breakfast lunch and dinner. A big disappointment was the French restaurant. The steakhouse and Japanese restaurant were really good too. It was our first time in Cancun and I am so glad that I chose Ocean Allure and even more glad that I chose their privilege room.
Menginap 3 malam pada bulan Januari 2026

8/10 Bagus

Justin David

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed our stay overall. There were a few areas that need improvement. Service was generally good but there were a lot of miscommunication between staff which led to us being given inaccurate information. The food was good but when it was busy you could tell the quality really dropped. The beach is great but it really needs more chairs. The pools & lazy river are awesome although a bit chilly. I'm sure that will be corrected as they continue to warm up. The Piano Bar, Lobby Bar, and Sports Bar always provided great service and outstanding drinks. The other bars around pools & at restaurants were not as good. The bowling alley and golf simulator were really great activities that are very unique to this resort. The golf simulator has tons of potential to both generate additional revenue and provide great experiences for customers. The room was very spacious and well appointed but it really should have been deep cleaned before they allowed anyone to stay there. There was a lot of construction dust on everything and paint/caulk splashes all over the place. With a good deep cleaning, the room would be outstanding. The lobby provides a beautiful and dramatic entry into the resort. Overall, the resort has a lot of potential but needs to address a few service, food, and cleanliness items to be considered 5* in my opinion.
Menginap 5 malam pada bulan Desember 2025

10/10 Sangat Bagus

Adilene

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
If anyone is thinking about staying at this property, the answer is YES — this is truly one of the best resorts in the Cancún Costa Mujeres area. Everything was a 10/10. The staff is outstanding. From check-in onward, everyone treated us with courtesy and warmth. Luis from the management team is amazing! always checking in to make sure everything was going well through our whole stay , Julio from guest services was extremely helpful , and Tomas Jonathan and Carla in the restaurants provided amazing service. The rooms were always impeccable, and the beach in this area is absolutely beautiful. Thank you to the entire team for such a wonderful stay — we would absolutely return and highly recommend this resort.
Menginap 5 malam pada bulan Desember 2025

6/10 Cukup Baik

Flora D

The room was dusty because of next door was under repair, they welcome note was not my name
Menginap 5 malam pada bulan Desember 2025

10/10 Sangat Bagus

Marco

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
great place
Menginap 3 malam pada bulan Desember 2025

6/10 Cukup Baik

Gregory

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Pros - Staff were excellent! Jennifer at the Front Desk went above and beyond to help us, so professional, and we cannot say enough good things about her, even stayed passed her shift to make sure we were taken care of. Nicte (poolside bar) was so pleasant, as were all of the bar staff. Cons - not having the buffet open for dinner was very disappointing and inconvenient, it was only open for breakfast and lunch so you had to go to the a la carte restaurants which is not great for people arriving at the resort after 3:30 p.m to check in or returning from a day excursion. especially since you needed reservations at the a la carte restaurants. Maintenance staff response was lacking for issues to be fixed (ie: shower, dead bolt on door not working - never fixed, electrical issue in a family members room - never fixed) Uneasiness in not having peep holes in the doors. Lacking in entertainment/activities in the evenings, really nothing to do. INCREDIBLY LONG process to check out, had to be done physically at the counter. Safety concern around the washroom by the pool, due to an elevation in the flooring - which is not marked or covered with non-slip material, several people tripped and fell.
Menginap 6 malam pada bulan Desember 2025

10/10 Sangat Bagus

EMILIO O, Miami

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Large and clean room , amazing beach , excellent hotel , I recommend 100%
Menginap 4 malam pada bulan Desember 2025

10/10 Sangat Bagus

Ryan Jonathan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great, beautiful new resort. Staff and service was excellent. Lots of diverse dining options. Plenty of space at pools and on the beach. Good level of activities and entertainment. We heard some guests having problems with getting reservations at a couple of the more popular restaurants, but that was not an issue as we had a Privilege room where we could make reservations for the week ahead of time. Also, restaurants seemed to have room at the earlier seating (6:30 or before).
Menginap 7 malam pada bulan Desember 2025