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"this is now one of my favourite places to stay. all the staff are well trained and responsive. i recommend upgrading to the gold floor, very worth it facilities are fantastic. great restaurant, great bar, great gym. you can walk to your check in in the terminal. you can also eat at kiosks in the terminal if you want. all that, plus stunning views and you get to watch planes take off every few minutes. "

"Staff is friendly and welcoming. "

"I booked a night at Oakes to explore Niagara Falls. Arrived at 4pm and check in staff had informed me they attempted to call me as there had been a problem with the hotel maintenance and therefore a room wasn’t available. They subsequently booked me into the nearby Hilton Hotel in the same room class and view. Really impressed as I don’t know how I’d have felt if they had just cancelled my room and left me to search for alternative accommodation on my own. Really pleased with the service. "

"Great location . Clean hotel and helpful staff. Updated rooms"

"It was great.."