Cari Hotel di Florida

"Excellent Overall!"

"Las albercas estaban bien Lo malo te cobran depósito Te cobran parqueadero Las fotos te muestran un resort y es un hotel el baño muy chico Lo ciento no le doy un 👍"

"We have stayed here many times and were always pleased. However, this time the inside of the property was not as clean as it had been in the past. It was disappointing."

"Muy buena la habitación, y los servicios"

"We stayed here earlier in the year, which is why we went back. However, there is a new hotel (not Sheraton) being built right next/behind the Key West building #16. Of course, they don't 'tell' you this when you book your room. I just booked a one bedroom like I did last time. I wish there was a way to know which 'building' you'll be placed in;. Upon checking in, I was told we were in building 16 which is extremely far from the main pool/lobby - but oh well. It's actually too far to walk to...

"The pool was disgusted full of hair floating around, we got a couple of cockroaches walking around in our room. I didn’t have a stove in our room as they advertised."

"I believe the staff could improve their customer service by being more welcoming, courteous, and helpful. In particular, the receptionists often appeared unfriendly and rarely greeted customers or even said good morning, which did not make visitors feel welcome. When asked questions, their responses were usually very brief and came across as if they were answering out of obligation rather than with a genuine willingness to help. A warmer, more customer-focused attitude would greatly improve the...

"Loved this hotel so much. Beautiful. Clean. Amazing stay."

"Area piscina buona per la famiflia. Mare non adatto.per bambini"

"Nothing like on the photos. Kids splash zone was closed. Disappointed"

"Viajamos 8 adultos y dos menores, me dieron una habitación con tres camas y un sofá cama la habitación tuvo un precio casi de $1800 creo que para ese precio esperábamos algo más, a pesar de que solo tenía un baño, me gustaría que en las fotos de presentación pusieran también estas habitaciones con estufas viejas y no solo la habitación moderna con vista al mar que tienen en la presentación del hotel."