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"The staff is absolutely the best. The service was wonderful. Location was walking distance to all of the sites. The breakfast was great. I was old stay again without hesitation."

"Let me start by saying that the best thing about this hotel was Kim. She was helpful and informative, and it wasn't for her, I probably would have left after one night. There was another lady on staff, later in the day that we had checked in. She blamed me and my husband for the flood that the refrigerator made in our room. We tried to explain to her that we had just gotten to our room, as it wasn't ready earlier in the day (as we arrived early). She didn't seem to believe us. I cleaned up the...

"Excellent water views and great service. Notified of a lost cable within ours of departure which is rare of hotels in my experience. Will stay again. "

"Excellent staff, very clean facilities, very comfortable stay overall. "

"Very efficient and kind staffs enable our stay so comfortable. The hotel is located in very beautiful, safe area near Leiden Law school. "

"Beautiful hotel and good service. "

"One of the best front desks I have ever worked with. The two young gentleman were great and went above and behind what was expected of them."

"Being the old shipping house, this hotel has an usual layout. Very nice restaurant and bar (food was very good) and the staff were all wonderful. Wendy and Vasiliki at the front desk and Dale and Bowie at the bar, who managed things very well when it was super busy. A few of the canal from my room was a bonus and it's a very short walk to central station."

"It was more than expected. Was very clean, nice room and nice people serving us."

"Recommend highly! Great location for walking around!"