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"The rooms are so tiny. There was not room for our luggage. 2 medium suitcases and two back packs. This morning we woke up to no water. Couldn’t flush the toilet, brush teeth, take a shower before leaving for the airport at 6 am. I realize that perhaps the water issue was not their fault but there was no compensation offered for the huge inconvenience. Very disappointed we will not book this hotel again. It was a horrible start to a very long travel day."

"The room was great, and the staff were exceptional. "

"Faultless and breakfast was lovely"

"All persons we had contact were wonderful, helpful, and friendly. The hotel is very modern and well laid out. Breakfast was okay and a bit pricy. The hotel was situated in a great area in Porto with many sites within walking distance. The entrance to the metro is 25 meters from the door. Parking is an issue, though the hotel helped me secure a spot one day later. "

"Excellent all around. Recommend it "

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"This has been the best experience ! I can’t thank enough the staff ! The breakfast was incredible ! Location close to it all !! We are coming back "

"The reception area was hard to find at first but the staff was amazing and helped us with all of our needs. The rooms are not huge but well appointed for our 3 night stay. The breakfast was good. We would stay here again."

"I had a wonderful stay at this hotel in Lisbon. The staff were incredibly helpful, friendly, and attentive. The location is perfect, close to everything, and the breakfast had a great variety and was delicious. The Elevador restaurant was also excellent, with great food and service. I loved my stay, have already recommended it, and will definitely be back. One of my best travel experiences."