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"The room was clean. The hotel is making efforts to go green. Whenever you asked for anything they sent someone to your room immediately. The doormen were excellent and helpful. The location was great! All good things to say about this hotel."

"Room was perfect, staff were super friendly and professional. The food and spa are amazing and location is within walking distance to the Christmas markets, bars, restaurants and shops. It’s out 5th visit and we would recommend to anyone. "

"Honestly the greatest hotel I have stayed in. I will always look to stay here when I come to Manchester. The staff was very kind and the food was very yummy. "

"The staff were very helpful and very welcoming. I had booked a room suitable for 3-4 adults, but checked in for my daughter and I. My other daughter asked to come and stay when I asked for the sofa bed to be pulled out and let reception know I was checking in a 3rd, they advised there wasn’t room. However they accommodated by moving me into a suitable room. "

"Very good."

"Lovely staff. Comfy beds and spacious room. Good variety at breakfast and good coffee. We observed staff act professionally when dealing with challenging custmers."

"Great location, great bed, slept like a baby! "

"Exellent staff super helpful on all manners"

"Absolutely amazing service , friendly staff and beautiful hotel. Will Deff return "