Search Hotels Near Florence Mall, Florence

"Stayed here multiple times and normally have a great experience but this time I was here only one night. I went to take a shower next morning prior to check out only to discover we had a dirty shower and didn’t realize until I was already in there. Definitely was not happy BUT I notified the front desk as soon as I was checking out. She took my room number, contacted appropriate people and offered a discount. Still pleased with this hotel and will continue to stay (will do a complete inspection upon arrival in the future)"

"The Good: Friendly and helpful staff, overal a clean place, good breakfast. The Bad: Not enough staff on the weekend, Tub was broken and couldnt get fixed (tough with little kids), Pool was out of control with kids running all over and their parents not paying attention. We were approached several times by guys tweaked out on something, which made my family very uncomfortable. Overall- Maybe it was an unusual clientele given Spring Break, but what initially looked to be a very promising stop on our trip quickly turned into a place we wont visit again. "

"Enjoyed our stay. Loved having the room attended each of the 3 days we spent there. You don’t get that service in many hotels anymore. "

"great stay! "

"There were 3 birthday party’s occupying the pool so we weren’t able to use the pool. The bathroom didn’t have a fan. The staff was nice. "

"Huge screw sticking out from bathroom door frame sliced my arm open … shower looked rigged up vent extremely loud "

"Seemed appealing at first but turned out to be very not! Had BEDBUGS! And was gaslit by management as if the pictures of the bedbugs wasn’t clear that they had bedbugs."

"Everything was excellent "

"No sorry 😐 "