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Reviews of Royal Regantris Villa Karang

3 out of 5
Royal Regantris Villa Karang
Dusun Gili Indah, Gili Air, Lombok

Reviews

8.0

Very good

Rating 10 - Excellent. 60 out of 191 reviews" "
Rating 8 - Good. 87 out of 191 reviews" "
Rating 6 - Okay. 31 out of 191 reviews" "
Rating 4 - Poor. 7 out of 191 reviews" "
Rating 2 - Terrible. 6 out of 191 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Muhammad Alfian

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Deanna

Wonderful place, only there one night wished I could've stayed longer. Felt like a palace for a reasonable price!!
Stayed 1 night in Aug 2023

8/10 Good

NIN

Liked: Cleanliness, staff & service, property conditions & facilities
Location is nearby the habour. Quiet and private. Great place to stay.
Stayed 1 night in Jul 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from -Royal Regantris Villa Karang Team on 26 Mar 2023
Dear Mr Daniel,Thank you so much for taking your time to write the review !We look forward to welcoming you back to our hotel

8/10 Good

Kurtis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good movie night. Breakfast was good. Room was clean,good. Excellent staff. Not many bicycles and were in rough shape, rented from down the street.
Stayed 3 nights in Feb 2023
Response from -Royal Regantris Villa Karang Team on 26 Feb 2023
Dear Mr/s Kurtis, Thank you for taking your time to write the reviewWe will keep continuing to provide the best service for our guestsYour pleasant days with us is our goalWe look forward to welcoming you back in our hotelStay healthy and have a nice day!

10/10 Excellent

Mafalda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Tegar on 6 Mar 2023
Dear Mr/s Mafalda VianaThank you for taking your time to write the reviewYour pleasant days with us is our goalWe look forward to welcoming you back in our hotelStay healthy and have a nice day!-Royal Regantris Villa Karang Team

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Cleanliness
Pictures are a little better than reality. Lots of little upkeep needs, and a lot of mildew and water damage. The bathroom really needs a vent to dry things out and prevent so much water-related issues. In the first room I had, water was coming in like a slow waterfall in the main room along an entire wall, dripping above the bed.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Lovely hotel for a budget traveller, friendly staff & clean rooms
Stayed 4 nights in Jan 2020

6/10 Okay

Erin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A bit lack luster
Clean and tidy standard accommodation at a high price. Lacks any sense of local character. Skip the food.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for value
Really good for the value. Ver helping staff, passionfruit everywhere, nice pool right in the premises. Location is alright (5min walk to snorkeling area).
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, beautiful property, quiet, awesome location right on the beach. Spa is wonderful.
Stayed 3 nights in Sep 2019

2/10 Terrible

Sil, Melbourne, Australia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good. Horrible smell, staff not friendly, asked if they could change the room and forced to pay for upgrade. Expedia also could not convince the hotel for the upgrade as what they advertised is not what you get. They didn't even want to refund. Renovation going on. There are many other good places you can get less than their rate. Beware booking unless if want to be stuck with awful place in middle of a small island. Highly not recommended!
Stayed 3 nights in Sep 2019

8/10 Good

Fritz

Liked: Cleanliness, staff & service
Good location close to the harbour, nice hot brekkie, good attentive staff . Overall we had a great stay !
Stayed 3 nights in Aug 2019

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Katia Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! Was up every morning for sunrise. Always seemed to end up at hotel restaurant for my meals. Staff super helpful on anything I needed. Snorkeling boats anchored on beach so not ideal for swimming but very clean. Five minute walk to great swim and snorkeling beaches.
Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel, very friendly staffs, great location. I really high recommended
Stayed 2 nights in Feb 2019

10/10 Excellent

Tobi

Liked: Staff & service
Nice, but some issues.
It was a nice hotel BUT what anyone failed to mention was the beach it’s 100m away from is unusable!! We didn’t swim in a beach once in Gili Air because they were so far away and claimed by other hotels. Our room had a semi-open shower and bathroom which meant that when it rained (almost the whole time) our bathroom was flooded and covered in a spray of water. By the end of the trip we asked for a bucket and in one day we emptied it 5 times. They really need to look at the drainage in the rooms. That being said, I loved the pool, the location was beautiful, and I had a relaxing time.
Stayed 9 nights in Dec 2018

10/10 Excellent

Greg

Very pleasant stay with friendly staff, good breakfasts and good location for what I was after and close to a number of good eating places. Clean unit with good wi-fi.
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect hotel for a great price. Nice pool to relax and helping staff. We would stay here again!
Stayed 3 nights in Nov 2018

10/10 Excellent

Rose A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is near the wharf , amazing staff and a lovely pool . Excellent place to stay .
Stayed 5 nights in Jun 2018

10/10 Excellent

Mrs Nola Timmis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT HOTEL..AWFUL PONY ABUSE BY OVERLOADING TOURI
The hotel is lovely. Needs a few hooks and shelves in room, but only small tweaks needed. Staff work hard to please. Breakfast fills the hunger, orange squash not juice. Tea and coffe awful. Our real gripe was the abuse to the ponies. ONLY TWO PASSENGERS AND LUGGAGE!!! The drivers load 4 or more heavy tourists and cases plus driver and force child’s sized ponies to pull these overloaded crude carts. They work 12 hour days, little shelter from hot sun, sores and open wounds under collars and over-tight girth’s under bellies . When too many people climb in, makes cart lift pony up as only 2 wheels. Avoid cocky young drivers who show off and cause most pain. They beat most and yank mouths backwards. Spoiled our stay.
Stayed 2 nights in May 2018

8/10 Good

Ken, Surrey, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with restaurant viewing the sea
The hotel is near to the ferry port where easily walk about 5 mins away. There were no cars on the island. Their restaurant provided nice food including bbq buffet, also nice breakfast buffet. You can seat with nice sea view. The staff were very friendly. Our bedroom is nice comfortable room but the bathroom is quite small. Our balcony has a view of a swimming pool. We can recommend that hotel to everyone. I see the buildings in the island were mostly hand built because there were no transport, so I am impressed with our hotel.
Stayed 3 nights in Mar 2018
Response from Villa Karang Hotel on 13 May 2018
Dear, Greeting from Villa Karang Hotel and Spa, Innocent and Enchanting Thank for your time to share your experience during stay with us, your positive improvement are really highly appreciated. we do hope will of your holidays also again with us. waiting you are with us again best regards The Management

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2017
Response from Villa Karang Hotel and Spa on 8 Jan 2018
Dear Valued Partner, Greeting from Villa Karang Hotel and Spa Thank you very much for your kind feedback and support towards us kind regard's The Management

8/10 Good

David, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and convenient
This is the second time I have stayed here and it is comfortable, on the water's edge and just Avery short walk to the ferries and restaurants
Stayed 5 nights in Oct 2017
Response from Villa Karang on 11 Nov 2017
Dear David, Greeting from Villa Karang Hotel and Spa, Innocent and Enchanting Thank for your time to share your experience during stay with us, your positive improvement are really highly appreciated. we do hope will thirds of your holidays also again with us. waiting you and family are with us again best regards The Management

6/10 Okay

duane

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Oct 2017
dear valued guest, greeting from Villa Karang Hotel and Spa Thank for your time to share your experience during stay with us, we hope are memorable and we here waiting you back to stay with us again. kind regard's The Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
We had a really good stay here. The room was nice and clean, ours was facing the pool. The staff are very friendly and pleasant. We would definitely book at the Villa Karang again!
Stayed 4 nights in Sep 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Beds were hard, hot water lasted a minute.. the hotel itself was decent enough.
Stayed 1 night in Aug 2017

10/10 Excellent

Rose A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great location, great staff, wonderful 7 days. Thanks
Stayed 7 nights in Aug 2017

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I only stayed one night in this hotel. The service at reception is friendly. It is good to sit and have an included cooked breakfast, or have lunch right next to water and all the activity at the harbour. The swimming pool is nice and clean and has a grass area near it, and it didn't feel too crowded. My room was nice, big and clean and overlooked the swimming pool. I heard some noise of kids playing and slamming doors in the room next to me, but when it got late at night, I knocked gently on the wall to let them know they needed to be more quiet, and they did kindly respond, so I was able to sleep fine. I could when I woke up in the morning hear the breathing of the person in the next room, so I suspect the noise insulation between rooms is not great. The water pressure is not great either and I struggled to get any hot water out of the shower, but given the hot climate and that fact that I was staying only one night, I didn't mind too much. Overall it is a good hotel for the price. If I were to stay many nights thoughts I would try to make sure that I Have hot water.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, central location
Nice place that was clean and well kept, breakfast buffet was okay. Too many families (kids) making it a bit noisy. No beach near by, but 15 minutes walk in either direction gets you to one, and right in the middle of the entire southern restaurant strip and busy area. No water pressure in upstairs room shower.
Stayed 4 nights in Jul 2017
Response from gede on 24 Jul 2017
Dear Our Valued Guest, Warmest Greetings from Villa Karang Hotel and Spa, Thank you very much for choosing our hotel for your recent stay and for your pleasure to write and share this review for your one-night-memorable stay in Villa Karang Hotel and Spa. It really means a lot for us. We are also very glad hearing you had a pleasant stay and satisfied with our excellent customer service which always become our main concern to all guests. We do hope that we would have another chance to welcome you again in the future, in another longer stays for sure. We would always do our best for further improvement and add another memorable experiences during your next visit. Please feel free to contact us for any further information or assistance.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel!
Our room was very clean, we had a nice view of the ocean from our balcony. The staff was very kind and helpful, it was nice having breakfast on the seaside. Would definitely go back there again !!
Stayed 1 night in Jul 2017
Response from Gede Madiun on 15 Jul 2017
dear valued guest, greeting from villa karang hotel and spa thank for your time for share your experience with us, your improvement are really highly appreciated and glad that you happy with our service and breakfast. we waiting you here again with us.

8/10 Good

christine, australia

Liked: Cleanliness, property conditions & facilities, room comfort
Would return
Very clean nice pool easy walking distance from arrival and departure boats only 5 minutes . Nice BBQ at night very reasonly priced breakfast nice a bit of improvement not a lot of choice . Would stay there again
Stayed 6 nights in Jun 2017
Response from The Management Villa Karang Hotel and Spa on 9 Jul 2017
Dear Christine, Greeting from Villa Karang Hotel and Spa. Thank for your time to share your experience about us, we highly appreciated nice feedback towards regarding BBQ and your improvement about our breakfast, we are consider to give more satisfy our customer . waiting you next holiday with us again.

6/10 Okay

John

Liked: Staff & service, room comfort
Gili Air stay
This is only an average hotel nothing flash but okay for the price. Could do with a bit of a clean up, pool cloudy and lawns could do with a mow.Breakfast was very average with some hot food cold and not much choice
dear jhon, greeting from Villa Karang hotel and Spa. thank you for your feedback towards us regarding breakfast and pool thank you for your improvement , it's meaningfully to give our guest are more satisfy, we waiting your next holidays will be more a lot improvement based on your comment, it's highly appreciated. once again thank you for your time to share with us your experience best regard's I Gede Madiun Asst Operation Manager

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Close to the harbor. This was a big plus for us with large packs. An easy walk in either direction to all activities available on the island. Pleasant staff who are courteous and thorough. Clean and spacious room. Great breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to beach, nice pool, clean.
The staff are excellent and very attentive. Buffet breakfast was good, something different everyday. Had a great time on Gili. The people are really nice. It's beautiful here. Would go again for sure

8/10 Good

david, sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Possibly the nicest hotel on Gili Air
Close to the beach and a short walk to the ferry terminal. The staff are super friendly and there is a good pool. Breakfast was included, and while freshly cooked omelettes and pancakes were welcome, it could be improved. The restaurant which borders the sea shore has a lovely moving view of the boats, and the food is good quality!
My room with ensuite at back
View from room to garden and pool
Gardens

8/10 Good

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it's good hotel but they need to improve on breakfast quality. Everything was served cold and when I complained they put small candle to warm up the food. Other then that nice hotel with very convenient location
Response from General Manager on 4 Feb 2017
Dear Sanjay, Warmest Greeting From Villa Karang Hotel and Spa Thank for your improvement, it's meaningfully for us to give more satisfy our customers, we do hope you will be back to stay with us again. sincerely, Villa Karang Management and Staff

8/10 Good

Carol, Brunei

Liked: Staff & service
Location is a winner!
Convenient location just a short walk from the jetty so it was easy to walk over with our luggage. The area around the hotel is quiet & relaxing, but 3 mins away from bars on the west coast where you can watch the sunset on the beach, and about 10 mins walk to the more lively east coast of Gili Island. Rent a bicycle to get around a little faster. We stayed in a Standard Room which was pretty average and had no view. It could do with a fresh coat of paint. There was no fridge or hairdryer in the room, and only one power outlet. Breakfast is provided but is very basic, I would suggest going elsewhere for a more interesting breakfast. The hotel staff are extremely courteous!
Response from gede on 21 Jan 2017
dear carol, it's pleasure for you kind feedback, we are highly appreciated to give more our customer more satisfy regard's Villa karang family

8/10 Good

Matt & Raquel, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, great staff & good location
The hotel was very easy to find and the location was a minute walk away from everything. Once we arrived the front staff upgraded our room without charge. The room was very clean and well maintained. Great Stay!
Response from gede and villa karang family on 30 Dec 2016
dear m & r, greeting from Villa Karang. thank for your kind feedback towards us, we are highly appreciated , hopefully will be with us again later. take care !!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel great but not what i was promised
the room was nice the staff was nice but pool was being worked on and was not told.

8/10 Good

GEOFFREY

Liked: Room comfort
Nice and relaxing Hotel
Mr Gede and his staff at the breakfast were very kind and friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and friendly villa close to everything.
Really enjoyed our stay. No extras but very nice option nevertheless.

2/10 Terrible

teress, spain

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Quiet expensive for the conditions of the hotel
Never book deluxe room, not worth it because the only difference with the superior is that is a little bit bigger. They dont change the towels every day, not even the clothes for the beds. Cleaning is poor. We arrived there to spend a couple of nights and they didnt even fill the soap cointainer for the shower. They wanted to give us a very bad matress do we had to complain to get a better one. Such a shame because the staff is extremely nice and they try to do their best but with the limitations of the management team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 29 Sep 2016
thank you for your kind feedback , hope you will back to stay with us again, greeting gede and villa karang family

8/10 Good

Ben

Liked: Staff & service
Great for the price
We had a standard room, which in places was a bit tired aesthetically, but perfectly clean with a great bed, th and fridge (and good working aircon - essential!) Location was superb right next to the port so not far to carry your bags, and about 5 mins walk to south east beach or south west beach where all the bars / restaurants are. Compared to other places we saw this place seems the best value by far. You can pay a bit more for a deluxe room, which I think is a bit bigger and more touched up aesthetically, but essentially the same. The pool area is great and you can order food drink etc by the pool or to your room. Breakfast also great - best variety on our whole trip to Bali / Gili
Response from General Manager on 29 Sep 2016
dear guest, thank you very much that you have been stay us and your feedback, we waiting you next trip greeting villa karang family

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved our stay, stay very friendly, loved the food. Had a minor problem with our room and the staff fixed it right away.
Response from General Manager on 2 Sep 2016
dear ed, greeting from villa karang family, thank for you feedback , are under proceed to served getting better and better. once again thank you very much you been stay with us regard's gede and villa karang family