Property grounds

Reviews of Coconut Garden Resort

3 out of 5
Coconut Garden Resort
Jalan Barakuda, Gili Trawangan, Lombok

Reviews

9.0

Wonderful

Rating 10 - Excellent. 70 out of 132 reviews" "
Rating 8 - Good. 55 out of 132 reviews" "
Rating 6 - Okay. 6 out of 132 reviews" "
Rating 4 - Poor. 1 out of 132 reviews" "
Rating 2 - Terrible. 0 out of 132 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Coconut Team on 12 Nov 2023
Thanks Mark for staying with us, hopefully next we can be 10 out of 10. Would love some feedback if you can send me an email? hello@coconutgardenresort.comEnjoy the rest of your holidays!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
I recently stayed at Coconut Gardens Resort on Gili Trawangan and had a wonderful experience. One of the highlights of my stay was the delightful breakfast provided by the resort. The variety of dishes offered was impressive, and the quality exceeded my expectations. From fresh tropical fruits to delicious pancakes and traditional Indonesian specialties, the breakfast spread was a true delight for the taste buds. The staff was attentive and friendly, ensuring that I had everything I needed to start my day off right. I highly recommend Coconut Gardens Resort for its outstanding breakfast and overall excellent service.
Stayed 7 nights in Jul 2023
Response from Coconut Management on 18 Jul 2023
Thanks Peter for such a great review!! I have passed your kind words along to our awesome staff. See you on the next holiday!

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. The staff were incredibly helpful with booking excursions and boats. The snorkelling tour we went on was exceptional. The only improvement could be to the dining options, there wasn’t many gluten free options.
Response from Coconut Management on 7 Jul 2023
Thanks Megan for the great review and thanks for the feedback as well about the gluten free. Currently for breakfast options with gluten free we have scrambled tofu or eggs (no toast of course) or gluten free pancakes. For lunches and dinner we have Cap Cay, a few salads, nasi goreng and bread less burgers or chicken. Enjoy the rest of your travels and see you next time.

8/10 Good

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far yet wonderful
Location was pretty far in and it gets very dark at night. Get yourself a bicycle to make your life easier and thank me later. Other than the location, it was just perfect!
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel within easy access of everything
This is a lovely small hotel in the middle of the island. Quiet and relaxing. Landscaping and furnishings are beautiful. Aircon in the room is excellent, good blockout curtains if you want to sleep in, breakfast is tasty and staff are friendly and helpful. Bed was very comfortable. The room needs more bench space and while the bathroom is beautifully designed and spacious, it gets a bit wet everywhere when showering or raining. Pool needs a bit of shade as the water gets quite warm. I'd happily stay here again.
Stayed 3 nights in Jan 2020
Response from All the team at Coconut Garden Resort on 11 Feb 2020
Hi John, Thank you for taking the time to write a review for Coconut Garden Resort. We are absolutely delighted that you enjoyed our quiet and relaxing location nestled amongst the palm tree's but with easy access to the centre. Thank you for complimenting our breakfast and the friendly staff - they are always going above and beyond to keep our customers happy. It's great to hear that your bed and the facilities in your room were comfortable. Due to being in the tropics, the spacious wet room bathrooms are most common and effective for the climate here in Gili Trawangan. You are absolutely correct, our pool gets warmer in the sun, especially between 11am and 1pm where the sun is at it's strongest. We have a regular cleaning schedule for the pool and the warm water is nothing to worry about, it usually cools down later on in the afternoon. We suggest enjoying an ice cold soft drink from the in house restaurant whilst enjoying the Gili Trawangan sun! We look forward to seeing you again in the future. Thanks,

8/10 Good

Gem, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location away from the hustle and bustle - however, be prepared for the dusty track to get there (bring shoes you don’t mind getting dirty! No heels!) Staff were amazing. Room was lovely (just a little creaky with all the wood!)
Stayed 1 night in Nov 2019
Response from All the team at Coconut Garden on 30 Nov 2019
Dear Gem, Thank you for your review. I am delighted to hear that you enjoyed our lovely location and thought the staff were amazing. You are absolutely right, some of the roads on Gili Trawangan are unpaved and we would encourage our guests to use comfortable, beach friendly footwear whilst enjoying Island life. Many Thanks.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, located in the centre of the island so very peaceful but only a 5 minute cycle to the main strip or 25 minute walk. Staff were very attentive & helped with everything. Room & pool were all great! Could’ve stayed forever!
Stayed 2 nights in Nov 2019
Response from All the Team at Coconut Garden on 20 Nov 2019
Thank you so much for your lovely review. We are delighted to read you could have stayed forever!

10/10 Excellent

Frigerio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was well mantained. Room was clean and spacious, pool was clean, breakfast was served fast. 7mins walking from the main area with restaurants and cafes and 5 mins to the sunset side. They rent bikes on premise. Super quiet. Recommended
Stayed 3 nights in Nov 2019
Response from All the Team at Coconut Garden on 19 Nov 2019
Thank you for your review. We are delighted you enjoyed your stay with us.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel especially saying as it is rated a 3 star, we saw lots of hotels and villas during our time in gili t and this is definitely the nicest. Staff are friendly and helpful. The rooms are beautiful and exceptionally clean, the pool area is lovely you can use the pool at anytime during the day and night and it is kept at a good temperature. It is a very quiet and calm atmosphere different to if you are near the beach however it is in walking distance and a short bike ride to all the shops. We were a little shocked when we arrived on the island as it is much more dirty than mainland Bali and on the way to the hotel we walked past a huge burning landfill site which was right next to the hotel however you don’t notice or see it from the hotel itself. we got a little lost finding it however the locals are very friendly and soon put us on the right path.
Stayed 3 nights in Sep 2019
Response from All the Team at Coconut Garden on 11 Oct 2019
Thank you very much for your review of your stay with us. We are absolutely delighted to read that you were so happy at Coconut Garden and think that we are one of the nicest accommodation options on Gili Trawangan. We hope you can return for another visit with us in the future. All the best.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from All the Team at Coconut Garden on 27 Sep 2019
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is located slightly out of town, but was great for my partner and I as we were not on the island to party. The Resort was clean and well kept. Our room was spacious and we had everything we needed. The staff were so friendly and helped us with anything we needed. Food was great.
Stayed 3 nights in Jul 2019
Response from All the Team at Coconut Garden Resort on 16 Jul 2019
Thank you so much for your review. We are very happy to hear your enjoyed your stay. We hope to welcome you back again in the future! Thank you.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just amazing.
Stayed 2 nights in Jun 2019
Response from All the team at Coconut Garden Resort on 10 Jun 2019
Thank you :)

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019
Response from Team Coconut Garden on 27 Apr 2019
Thank you for rating us 5 out of 5 :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not on the beach but beaches are so close by it doesn't matter. Instead, it was great to be kind of center to go in any direction you want and it's also quiet at night. The room was furnished comfortably: minimal modern/rustic. Great hot water shower and AC + fan at least in the delux room. Also was very close to the best restaurant on the island: Pituq Waroeng. My only critique is that they don't have a vegan option for breakfast or the menu overall. Just fruit.
Stayed 3 nights in Apr 2019
Response from Team Coconut Garden on 27 Apr 2019
Thank you for you review. We are very happy to hear you enjoyed your stay with us, as well as our secluded and quite location. We will certainly look into adding some alternative breakfast options for Vegans.

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our hotel. Looks very nice and clean and resort is in quiet location but not far from restaurants. Breakfast was good. You can hire bicycles from hotel to get to beach and back. I guess its one of the best resorts in Gili T, good value of money.
Stayed 2 nights in Apr 2019
Response from Team Coconut Garden on 27 Apr 2019
Thank you for your review. We are very happy to hear you enjoyed your stay and think that we are one of the best resort option on Gili Trawangan :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet location. About a 10 minute walk from the main strip. The bungalows were very clean and spacious. The staff was amazing and a real credit to the place. Would highly recommend
Stayed 3 nights in Jan 2019
Response from Adam on 23 Jan 2019
Thanks so much for the review!

10/10 Excellent

Hiro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Room is well maintained and clean. The staffs are very friendly and helpful. It's very quiet in the night. It's easy to access both sides of the island by rental bikes.
Stayed 3 nights in Dec 2018
Response from Adam on 11 Jan 2019
Thanks so much for the review! Enjoy the rest of your trip

10/10 Excellent

Stephanie, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coconut garden was my favourite place from our holiday . It’s quiet , and clean and is in a perfect location right in the centre of the island . The food was delicious. Especially the complimentary breakfast. And the staff I couldn’t compliment more. Hilwan from the front desk made this place even more enjoyable. With a great sense of humour and an even better tour guide. I’d definitely recommend this resort to anyone looking for the perfect place to stay.
Stayed 2 nights in Oct 2018
Response from Adam on 10 Nov 2018
Thanks so much fo the review, i will be sure to tell Hilwan and the team you enjoyed your stay with us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Lovely little retreat
In a quiet area of the island (Sometimes tricky to get too/find). The pool area and the base of the area is amazing, the rooms are well kept, the bed was comfy however noisy. Shower room has an odd design with an open top which when it rains which it did it gets very wet. Staff were amazing and very helpful. Breakfast was so nice!!
Stayed 2 nights in Mar 2018
Response from Coconut Garden Team on 5 Apr 2018
Thank you so much for taking your time to review us and we are so pleased that you enjoyed your time at Coconut Garden. We will pass your comments onto all our staff as they will be so pleased to hear your remarks.

10/10 Excellent

Jean-Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super site, best quality-price ratio in the area
Great service, great people, i love the location more central, more quiet, room are great for working with the desk behind the bed with a view on outside (cottage).
Stayed 2 nights in Feb 2018
Response from Coconut Garden Team on 25 Mar 2018
Thank you so much for your review we are so pleased you enjoyed your stay with us.

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Fantastic place to stay on Gili T. Staff were so friendly and accommodating, Hidden out of the main area so a torch is a must for when the sun goes down!
Stayed 2 nights in Feb 2018
Response from Coconut Garden Team on 22 Feb 2018
Dear Mark, We are so pleased to hear that you enjoyed your time at Coconut Garden and thank you for taking the time to review us. We hope to see you again.

8/10 Good

Eric, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a bit of a walk
This hotel is located in the middle of the island and is about a 10 minute walk to the beach on each side. The location is a bit difficult to find at first but the stay has been fantastic. The grounds and rooms are beautiful with an outdoor (covered) shower and bathroom and the buildings are like little cottages (5 or 6 in total). It was nice to see both sides of the island but expect a little walk. This didn't bother us at all. Staff are fantastic, very friendly and helpful. Many of the resturaunds and amenities are on the east side of the island. But definately check out the west around sunset. It was incredible.
Stayed 1 night in Feb 2018
Response from Coconut Garden Team on 7 Feb 2018
Dear Eric Thank you very much for your review. We are so happy you enjoyed your stay with us. We hope to see you again in the future! Very Best Wishes,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuce hotel in the middle of gili trawangan
The hotel is great. Cleanliness, staff and facilities are great. But we can't call the phone number and the way to the hotel is quite dark and there is no clear path to the hotel. Overall the hotel is comfortable and great place to stay.
Stayed 2 nights in Dec 2017
Response from Coconut Garden Resort on 20 Jan 2018
Thank you for your review and for letting us know you had problems with connecting to our phone number. We have checked our number listed on each of the various websites and found that one of them was wrong. This has now been corrected and we are sorry for this inconvenience caused.

8/10 Good

Rohaidah, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place and privacy
center place in trawangan. can walk go to boat area and sunset
Stayed 2 nights in Nov 2017
Response from Coconut Garden Resort Team on 9 Dec 2017
Dear Rohaidah, Thank you for your review. Best Wishes

8/10 Good

Kathryn, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little hideaway with the lovely staff
My boyfriend and I visited Gili T and heard the Island was fairly small and therefore weren’t too fussed on finding the best location. We read really good reviews for this hotel and thought it looked cosy and clean. It was so cheap too! We weren’t disappointed! We were greeted with a welcome cocktail and lovely staff who showed us around and also talked us through a map of the island and where was best to watch the sunset, snorkel, eat etc. They also have bikes you can hire on site which makes things nice and straight forward on arrival. We did find the location was a bit too far inland as it was about a 20 minute walk down dark dusty paths which wasn’t too nice at night but we used our phone lights and rode our bikes most of the time which was an adventure!
Stayed 3 nights in Nov 2017
Response from Coconut Garden Resort Team on 9 Dec 2017
Dear Kathryn, Thank you so much for taking the time to write a lovely review of your stay with us. We are happy to hear you weren't disappointed by your time with us and found us to be excellent value. Our location, even though it is a little further away than some, guarantees that you will find a truly peaceful little oasis away from the hustle and bustle of busier parts on the island. For that, we think the slightly longer cycle ride or walk is well worth it! We hope to see you again in the future. Very Best Wishes

10/10 Excellent

sundy, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel in the middle of Gili Trawangan
Enjoyed my stay here. Coconut Garden's central location is ideal to get away from the bustle of the village center. The whole island is easy to access from here and Gili Frame is right next to it.
Stayed 4 nights in Nov 2017
Response from Coconut Garden Resort Team on 9 Dec 2017
Dear Sundy, Thank you for your review and the lovely photos! We are happy to hear you enjoyed your time with us and we hope to be able to welcome you again in the future. Best Wishes

10/10 Excellent

Adam, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secret Paradise
My girlfreind and I found coconut garden online and we're planning to stay for 1 night. We Ended up staying there for our whole time on Gili T, Such a nice place to stay away from the busy centre. Super friendly and helpful staff, Beautiful setting and very clean and comfortable rooms. The free Breakfast is amazing. We will defiantly be back, Thank you to all the kind helpful staff and Especially to our new friend Hilwan. :)
Stayed 1 night in Oct 2017
Response from Coconut Garden Resort Team on 9 Dec 2017
Dear Adam, Thank you very much for your kind review. We loved that you extended your stay with us after the first night! That really tells us that our customers are happy! We will make sure that Hilwan sees your kind words, I'm sure he will be very pleased. We would love for you to return for another visit and hope to see you again in the future. Best Wishes Coconut Garden Resort

10/10 Excellent

Allison, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, quaint & peaceful hotel. Staff are very friendly and cater to all of your needs efficiently. Bungalow rooms are great with a very nice big indoor/outdoor bathroom. Great air con (and fan) in room. Nice breakfast. Will definitely stay again.
Stayed 1 night in Nov 2017
Response from Coconut Garden Resort Team on 9 Dec 2017
Dear Allison, Thank you very much for your kind review. We are very lucky to have such helpful staff at Coconut Garden and we will be sure to pass on your comments to them. I'am sure they will be delighted. We hope you will visit us again in the future. Best Wishes Coconut Garden Resort

6/10 Okay

Heshawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great but far from the action. If you want to just lay back and relax, highly recommended. If you just want to party, Stay close to the beach. Unless walking 1 km each way on a dusty road is youre thing.
Stayed 3 nights in Oct 2017
Dear Heshawa, Thank you for your review. We are happy to hear that you found our resort 'great' and would recommend it as a relaxing location. We are sorry you felt a bit too far away from the party scene. For many guests that is one of our plus points - true peace and tranquility away from the hustle and bustle of the busier main streets. We hope you enjoyed your time on Trawangan. Kind Regards Coconut Garden Resort Team

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet location on Gili T. Loved the room.
Stayed 3 nights in Sep 2017

8/10 Good

Amber , Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little getaway
Is quite a walk from the main areas but very quiet and peaceful because of this. The staff are extremely friendly and helpful.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
May not consider for next time
Pros: Friendly and helpful staff, made-to-order breakfast is good with variety, their French-press coffee is good! Bathroom is completed with eco-friendly refillable shower gel/shampoo etc. WiFi was working well. Cons: We found two big flying cockroaches in our room at last night stay! Apparently their towels (bath and hand towels) have been used for quite long period - its washed out and become thin and got holes on it. Location wise is pretty far from both west and east of beach, walking about 15min to either sides, it will be better if you riding bicycle, yet the road to the hotel doesn't have clear direction signage, and the front alley is dark , I mean without torch light it is completely cant see anything except the starry night over your head. No hair dryer may be troublesome for ladies. Swimming pool is not so clean anyway.
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet
Nice room. Very comfortable bed and pillows. Grounds well maintained. Breakfast was great. My only negative would be that the beer on-site was very expensive. I guess that also helps keep it nice and quiet!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was very nice away from the busyness!
it was just fine!

8/10 Good

Heini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and clean
We stayed there for 6 days. The bangalô is beautiful, spacious and clean. The staff was very friendly and helpful. The hotel is on the middle of island but not too far the night clubs. You can rent bicycles from the hotel, was cheaper than other places. The place is quiet and very romantic.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic charm meets Pottery Barn
Rustic cabins tastefully decorated, complete with private verandas with hammock. Situated in centre of island, about 10 min walk to north, west and east beaches. Quiet and relaxing, but with great locl restaurant and bar just outside compound. Great choices for breakfast. Would definitely stay here again.

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean cabins
Although it was a little tricky to find due to a lack of signs, the cabins were beautiful and the staff super friendly. Great value as wifi and breakfast were included. Short ride/bike to the beach.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean hotel
Coconuts is a gem located in the middle of the island away from the madness. The rooms are clean, quiet, comfy beds, and the hammock on the porch is fab. The included breakfast was delicious. Great place to stay on Gili T.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful villas, quiet little escape
it's a good choice if you want some reprieve from the madness of the east side of gili. it's in the middle of the already small islands so you are 10-15 minutes walk from the rowdy east side, quiet north side or sunset side (west). rooms were beautiful, had everything you could need. we were really happy with our choice to stay here.

8/10 Good

SUKJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anna, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value & Rooms
The hotel is situated in the middle of the island so it's more quiet than being on the strip. Rooms were spacious with good AC and a great semi-outdoor bathroom. Breakfast was solid as well and bikes were available for rent. Overall, great value as long as you're okay not being on the water. Would recommend!

8/10 Good

Taylor, Canada

Liked: Cleanliness, staff & service, room comfort
Cute Quiet Bungalow
Really nice bungalow away from the hustle of downtown Gili T. Hard to get to - even with a map as its off the beaten path and I don't believe in using the horse carriages to get around the island (the horses aren't built for draw carriages). AC is amazing and so is the outdoor shower. Would be awesome to have warmer water when showering, but not the end of the world!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed with the service and the help rendered by staff. I love the place, the cleanliness, the staff and the comfort. The location of the resort is slightly far from the habour but a little walk can be nice sometimes. Besides, they have cheap bicycles for rental. Get the bicycles and cycle around the island, you wont regret it.

10/10 Excellent

NM, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 3 nights in the resort and we really enjoyed it. The resort is located in the middle of the island, 10 min walk to the west coast and a 15 min bike ride to the east coast. I would recommend this resort to guests who are planning a relaxing stay in Gili T and prefer the calm over the busy and noizy area. The rooms are clean and very nicely decorated and the breakfast was amazing!

8/10 Good

Matthew, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for relaxing, little bit remote.
The hotel is a bit remote, meaning you have to hire bikes everyday to reach the busier parts of the island, and at 35,000IDR per day is a little over the odds compared to other rentals available on the island. Apart from that, the room was nice and the staff were friendly, the free breakfast is great too - wouldn't hesitate to go back.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great service, inconvenient location
Power cut was quite frequent and lasted the whole night. Service was great, however the hotel was a long walk from the main street. The walkway does not have any streetlights and has a lot of potholes, so, it's not great for people who stay out late at night.

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gill t coconut
Really great staff.