Hotel dekat Grosvenor St Giles Casino

"The best staff! I would go back for the service alone and it being beautiful and in a perfect location helps too"

"Stayed several times at this wonderful hotel. Cost this stay was considerably higher than previously, which may merely be a reflection of price increases in the hotel industry generally. Still, something of a bitter pill. Small issue - reservations made something of a point to get my accurate estimate of arrival time for the purpose of determining if an early check-in would be possible. I arrived following my transatlantic overnight flight when predicted, about two hours before 3 p.m....

"Overall, very good. Convenient location especially to St Pancras to take Eurostar"

"Management, hotel staff, and bar staff were genuinely nice and helpful people. Amazing customer service and attention to detail. Great location and immaculate rooms. Don’t hesitate to stay here."

"All was great"

"From the moment we arrived to the moment we tore ourselves away, everything was perfect! The decor, lighting, scent, luxurious rooms, scrumptious food, live jazz …and bringing it all to life, the wonderful staff. Thank you for making our short break so memorable. We loved every minute!"

"The property was fabulous. The location was excellent. And the staff were particularly warm and friendly and helpful."

"Beautiful hotel on quiet street in a beautiful area right behind the British museum. Walkable to many places but also just a beautiful venue for sitting and chatting. Excellent friendly staff, great food and just so charming!! We would definitely come back!"

"The Webster just opened in Oct 2026, so my stay was within the first month of opening. As expected, the bed was brand new and super comfortable, the room and en suite were newly installed and clean. The staff tried to be very friendly but in my opinion, they were too artificially friendly and have missed the mark. For example, upon check in, a member of staff insisted on showing me to my room’s floor. The elevator was small and trying to maintain small talk after a busy day at work was no fun...

"I enjoyed my visit. Great location. Staff were very friendly and extremely helpful. Food was great. So pleased to actually have windows I could open."

"Finding good accommodation in Central London for a decent price is becoming harder and harder - I thought twice about creating a positive review as don’t want this accommodation to be over subscribed selfishly (!), but what a fantastic find. Really enjoyed staying here, everything ran super smooth, was easy to check in and get access to what was a modern and immaculately clean room, with everything you need and very comfortable. Loved the location too as lots going on within close proximity...

"Excellent sejour dans cet hotel. Tout le personnel était au petit soin. La chambre était très propre et l'hôtel très bien placé dans Londres"

"Great location and facilities but the hotel ask you to pay £25 extra to stay in the communal areas after the 10am checkout. You expect to pay a late checkout fee to keep your room, but not the communal areas. They refuse to review this policy even though the downstairs area had very few guests. Won’t be returning."