Hotel dekat Gedung Opera Hanoi

"Nice hotel with great club lounge. Great staff as well"

"This cruise was absolutely sensational. My family of four were treated like royalty over three days and two nights. So well organised. Spectacular scenery, incredible food & entertainment. We had so much brilliant food and the service was impeccable. Shout out to James who organised us from the start, Tam (I think) who was everywhere from Tai Chi, tea service and great stories and last but not in any way least, Cindy who was there at every turn to ensure that our trip was comfortable, fully...

"Stayed here overnight as we were passing through Hanoi from Sapa to Ninh Binh. We chose this hotel because it’s walking distance from the Sapa express bus stop in Hanoi. We were able to walk with our suitcases there without issue. Enjoyed our stay. Bed was comfy and the room itself was perfect for what we needed. In fact they gave us a free upgrade which was incredibly kind. The breakfast buffet was yummy too and they offered soy milk as an alternative which I was incredibly grateful for. More...

"Here’s a polished version with those details included: Having previously stayed at Sofitel Legend Metropole Hanoi, I was excited to experience Fairmont Hanoi, the city’s newest luxury hotel. While both properties offer exceptional hospitality, Fairmont brings a fresh, contemporary style that makes it a wonderful addition to Hanoi’s luxury hotel scene. My stay at Fairmont Hanoi was exceptional from start to finish. The hotel is beautifully designed, blending modern luxury with elegant...

"ホスピタリティが徹底されている またカペラに泊まりたい、そう思わせてくれるホテルでした 次はアクティビティも参加してみたいと思います メニューが複雑なので、英語のコミュニケーションに、慣れていた方が楽しめるかなと思います"

"フロントも部屋もとても綺麗でした。フロントの女性の方がとても気が利いて頭の回転も早く、助かりました。部屋によるのかもしれませんが、洗面所の鏡が壁の形状に沿って鋭角(下向き)に取り付けられており、使用する際にかなりストレスを感じました。シャワーの水圧や清潔さは問題ありませんでした。"

"The staff were very nice and helpful, especially the manager Henry Nguyen. Overall, would highly recommend the hotel as its fantastic in every aspect."

"Very friendly, professional and helpful personnel! Front desk staff, security, waitresses, housekeepers made us feel welcomed and took care of us superbly! Clean and organized facility, close to city center. Our room was clean, AC worked great, windows had decent noise insulation. Included breakfast was great. Our waitress was very kind and helpful. The dining area can get a little warm and could use a stronger AC unit, to be fair it was 35C outside and temperature perception is subjective so...

"Stunning The staff.. wow.. they are really understand how they handle their customer…amazing staff!!"

"Pengalaman yang sangat buruk!!! Saya menginap bersama suami saya dan suka bayar full payment dengan hotel.com tetapi pas hari H begitu tiba diHanoi saya diantar travel untuk ke hotel tersebut tapi diinfokan hotel full booking dan saya ditolak untuk menginap disana dengan dipindahkan ke hotel lain yang masih 1 management dengan hotel tsb. Tindakan hotel sangat tidak menyenangkan tanpa konfirmasi sebelumnya kepada saya dan saya tidak akan pernah kembali lagi ke hotel ini!!! Sungguh membuat liburan...

"Staff always so friendly and helped us navigate tours, cars and gave food recommendations. The amenities were great, rooftop pool and bar was a winner. My room was very spacious and clean."

"Amazing breakfast"

"Room is clean, staff are helpful and friendly. Breakfast has variety . Location is in the centre of Old Quarter, easy access to other places on foot, close to Hoàn Kiếm lake and hop on, hop off station."

"Lovely hotel. Exceed my expectations."

"The hotel is in the best location , best hotel staff ever , very good food at restaurant great value for money . Fantastic room very quiet as double glass windows . Great spa Fantastic roof top with amazing view Can’t wait to go back"

"I love this hotel, from many hotel I've visit, this hotel is number one for excellent service. From welcoming guess, clean up my room, also give me advice on what activity I can have, according to my preference. If there is more than 5 stars hotel, then this hotel one of them :)"

"EXCELLENT HOTEL in every way - perfectly clean, comfortable, modern, amazing service by every single staff there, perfect location with everything just around it, great breakfast, totally lovely and relaxing pool area with music and pool bar - simply said, it's a true oasis of peacefulness in the middle of a very hustling-bustling city. We stayed in another hotel in Hanoi, so we can compare, and this hotel was the best decision we could make. We all were looking forward to come back to this...