Search Hotels Near High Cross House, Darlington

"The staff are friendly and helpful but the hotel could do with some TLC. Last stayed in a lovely quirky room, latest stay was disappointing as the bathroom was in need of a refurbishment. Rooms are clean and comfortable just a little tired looking."

"Splendid accommodation. Great amenities & very good service"

"Very nicely situated in a quiet village area 3miles from the town centre. Large car park at the rear and easy access to a bus service outside. Clean pub and rooms of a reasonable quality. Staff very helpful and accommodating. Well priced."

"Very old building, cold room. Decor was dated, room was spacious. Conveniently located for city centre, but not worth the cost."

"Brilliant location Lovely staff All was great Will choose again when next in that area. The room was so beautiful and comfy. Cheers to you Mr &Mrs Boot & Shoe. Fabrice and Elaine"

"Friendly staff, clean room. Great location close to transit and train station."

"Due to travel logistics, I was only at the property for a few hours; however, several issues impacted my stay. I was unable to receive a key card and had to be escorted to my room, with all re-entry requiring coordination with the front desk, which was quite inconvenient. The lobby also had a persistent unpleasant odor throughout my visit. Additionally, the night manager was not particularly helpful or knowledgeable in addressing these concerns."

"I didn’t receive the automated email with check in information. But a quick email to the owner & he replied quickly with the code. I didn’t arrive at the property until the evening (dark out) I think it would be good in the check in information it’s shared where to find the key box. The house is on a busy road; so you could hear the traffic a lot. The parking at the front of the house is questionable. Expecting you to park on the path. I was worried my car would get hit. The pictures show the back of the property which would be an ideal parking space if they made it accessible. On the welcome note, it would have been nice to include the WiFi information rather than having to hunt for it. Kitchen facilities were adequate - if you intend to cook, I would bring disposable trays with you as the one that they have is going rusty. We didn’t use the pans, so can’t comment on that. Lack of glasses - had 1 juice glass & 1 wine glass. So we were stuck using mugs for cold drinks. The bedrooms were spacious. Comfortable beds. You can hear the main road from the back bedroom. Fortunately I’m a deep sleeper & once asleep, I stayed sleep. On our 2nd night we were awoken at 3am by very loud music playing - assume it was a neighbour. Lasted for about an hour. Whilst relatively comfortable, if I had known the house was by such a busy road & parking wasn’t off road, I would have booked a different accommodation. "

"Yes, we found a very clean room once we'd managed to open the front door. The key turned freely without engaging the unlocking mechanism for several minutes. I had started to call the number given for assistance but whilst waiting from fourth in the queue, we managed to get in to operate as expected and gain entry. Once inside we found a basic but acceptable room. We did notice that there was only one chair, one bedside table and one bedside lamp. The shower room had a very nice light up mirror and the rainfall shower was brilliant; as were the big fluffy towels and decent loo roll. So many well to do places only provide the skimpiest toilet rolls that aren't much good for their stated purpose. Not here! The wi-fi wouldn't connect on the stated network, but when raising it with the support team, they did send me correct details and it then worked well. One other problem was then when the studio above (no 4) had a shower, so did we. Water dripped through our extractor fan. This was reported and promises were made to thoroughly investigate. The only other observations were there was only a microwave, kettle and fridge - a toaster would have been a nice to have. The rubbish/recycling bin out front was full to overflowing and had not been emptied in weeks. Was that because each studio was given one black bag with the recycling and waste mixed in so it wasn't collected? Or was it that no-one staying there knows when the collection is & therefore the bin doesn't get put out?"