Hotel dekat Independence Shopping Center

"DO NOT STAY HERE…FILTHY I reserved 2 rooms and both were filthy! Stains on sheets, looked like cigarette holes on comforters. Bathroom toilet had hair on it, bathroom shower was nasty, bathroom door looked like it hadn’t been cleaned since the place was built. We walked in and right back out. Did not stay here. Went back to front desk and requested a refund. The person on duty was very nice and was not confrontational. The only issue was i had to contact Expedia so he could get the “ok” to...

"Everything smelled wet and moist. The hallways were warm and it was hard to open the door because the carpet installed was swelling or something so had to drag the door over that carpet. The hosts we initially spoke with were very pleasant though. For the money I would advise going somewhere else."

"Room was clean and staff was friendly."

"From check-in to checkout this was a great hotel in a wonderful location. Walk to shopping and dining with ease. If you are traveling around Charlotte area like I was, it was a great place to use as a hub."

"Very friendly staff at check in!"

"Most beautiful hotel with amazing gardens!"

"I’ve stayed here 2-3 times and will continue my only ask is can the guest get a better price for parking $40/nightly is beyond me. Staff is friendly and rooms have been cleaned thus far."

"Totally enjoyed my stay. Our room was clean and comfy. The only problem was our room, 125 was near the eating area and it got noisy at times."

"Our stay was good, bathroom was not as clean as we had hoped. I had already paid on Expedia and was charged again by the hotel, thankfully I got a refund but it was still inconvenient to have to go back and forth with staff for a refund."

"Everyone was nice from the front desk people, the bartender, the breakfast crew all of them! The bed was soooo comfy. Like I want to bring it home with me. Only minor details that were slightly annoying but not enough to change my stars... -The pool was small and the filter broke so it was a bit murky. They were cleaning and checking on it. So no biggie but we didn't use it. - The snack pantry was over priced. A bottle of water that was bought at Walmart was $4. But we were sort of at the...

"Great Staff and Breakfast ! Clean hotel and surfoundings. Very nice outdoor pool, great to have while staying in Charlotte."

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"The room had a floor model ac unit instead of vented room/ thermostat controlled ac. The unit, situated next to the bed was extremely loud and blew constantly. It was way too loud for sleeping. It was vented by a large tube into a hole in the wall, that was not well secured. Do not expect any type of calm, quiet atmosphere in the room."

"Excellent. My New go to in Charlotte"

"Great location, clean rooms. Only two of the four elevators were working so there were LONG wait times and the stairs didn’t lead to an exit, only to the basement."

"Easy to walk the area. Free breakfast was okay. They only refresh rooms every other day so if you come in for the weekend don’t expect the room to get attended. Room was okay, just wish it had a small table and two chairs to sit at versus one chair and one tall chair for a tall desk area. Overall, okay but could be better. No parking, only $45 valet per day."

"Hotel is well maintained and staff were very friendly and helpful. The breakfast was ok and kitchen is descent. Great place to stay during the Heroes Con and walking distance to the Convention Center and some places to eat."

"Great staff."

"Clean rooms and onsite restaurants and bar"

"Everything was good"