Hotel dekat Kereta Uap Isle of Wight

"Polite staff and clean room. Easy parking. Would stay again"

"Room was much bigger than expected (possibly an upgrade) and seemed to have been recently renovated. Spotlessly clean and comfortable bed. Breakfast was included although my invoice stated room only. Apparently all rooms here include breakfast which was very good. Highlight really was the friendliness of staff which is probably because it’s an independent property and they genuinely want to make guests feel welcome. "

"I found spider webs on walls and lift look too old ...window is not at good i booked doubleroom with sea view which was on 3rd floor"

"Unfortunately the room requested was not available as we had our small dog with us so were allocated a dog friendly room which was fine but it only had a 4’6 bed which really is not expected these days. Following the downgrading of the room by the hotel and being advised that the room requested would be cheaper. The new price unfortunately was not honoured despite numerous requests for a refund so overall not the best experience."

"No air conditioning but there was a dyson fan and a heater. Room had a coffee machine, mini fridge, hairdryer and a handheld steamer. We stayed in a room overlooking the harbour and it was very quiet. You couldn't hear any noise from the pub next door. Room was modern and very clean. The bed was huge (king) and very comfortable. There were places nearby to get breakfast and is very close to a Sainsbury and M&S food (Apr26)."

"Clean and comfortable room. Friendly staff"

"A lovely hotel and lovely staff. Great location. We are in the bar and food was excellent as well. There was a slight hiccup on our arrival due to a delayed ferry but the staff couldn't do enough for us after that. We will definitely return and recover.mend it to anyone"

"Great stay as always, friendly staff and great breakfast too!"

"Highly personable owners who were kind friendly and helpful. Breakfast is excellent. Thank you for a very good stay."

"Staff were friendly and welcoming on arrival and lovely to speak to throughout our short stay. The hotel is immaculately kept and tastefully furnished. Our room was spacious (family room with a queen bed and bunk beds for our 2 children was a dream for them) and had great amenities. Bathroom was clean and basic toiletries were supplied along with shaving and dental kits. Enjoyed our short stay and would highly recommned."

"Friendly staff. Value for money. Clean room. Quiet and safe"

"The location and standard of the hotel was great, and the scaffolders turned up at 6am, end of sleep"

"Mum had a nice stay at this pet friendly hotel, the dog enjoyed his trip, too!"

"No breakfast included despite booking confirmation. Room ok but very much in need of repair. Bathroom provisions poor and needed to request additional ‘essentials’ having been left 1/4 a roll. "

"Very quiet area and kept very tidy beds need to be updated and a quick lick of paint but we would stay again "

"Lovely welcome, good room, clean and cheerful. Convenient with free parking and within walking distance of the old village. Great breakfast too!"

"Great views from the bedroom towards the sea (apart from the infamous Shanklin lift shaft). Sun rise while lying in bed was fantastic to see. Staff were great and the food was good. Although some areas were a little worn and could do with a bit of TLC, it was very clean and tidy."

"Kind of okay, but some of the staff were really bothered if you need anything or ask them a question. At the pub the staff were a bit weird and made us feel not welcomed. Most of them looked very tense and wanted you to get out of their faces quickly. Some of them were good. They should leave more milk bags in the rooms."