Hotel dekat Titik Pandang Jaguar Tulum

"The apartment was dirty and dusty. We were 3 people and didn’t get the 2 bedroom apartment because we wanted the one that had the private hot tub in the balcony which only had one bedroom and when we got in the place to be able to relax the hot tub was dirty and broken and I told them and they wouldn’t send anybody to come fix it. Also the dishes were dirty and the sink in the kitchen barely had water to wash dishes, the water in the shower was like salt water terrible, and no where to find...

"Really special place. My one piece of feedback is to inject more choices in the all inclusive menu. We were there for 10 days and they should invest more in long stay guests. We ended eating off property a lot due to repetition and boredom"

"Absolutely not worth the money. Dirty beach, insects everywhere, tiny outdated rooms, broken furniture, and terrible food. The whole hotel feels old and poorly maintained. If you want luxury, cleanliness, or a classy experience — stay far away from this place."

"go but just 2 nights"

"Buon pomeriggio, vorrei segnalare l'ottima location ma sto ancora aspettando di ricevere indietro un oggetto di grande valore affettivo. Mi è stato comunicato di averlo ritrovato ma ho chiesto più e più volte di riaverlo indietro a mie spese senza esito. Trovo questo comportamento inaccettabile e vorrei una risposta in merito. Si tratta di un oggetto di piccole dimensioni e vorrei una risposta in merito alla spedizione."

"The place needs a lot of updates, when it rains the water goes inside the cabins, it is super hot and muggy and they do not offer a portable ac or any options for the room to cool down. There's an animal that goes in guest cabins. Thru the leaking roof and looks for food . The cabins are covered with tarps so water does not get inside, and all the Beach was full of sargassum. Also the government wants to charge you every day you enter the hotel property?"

"Super schöne Unterkunft!"

"The room was wonderful and cleaned very well daily. The staff was very helpful and the property was beautiful. There was a lot of sargassum on the beach which they occasionally cleaned but that is nature."

"The staff at Moxy made the stay the most enjoyable part of the trip, everyone was extremely kind and knowledgeable throughout the entire process. The bikes provided were okay, but not the most comfortable for getting around. I’d definitely recommend renting a moped through Dias-Mex Scooter Rentals instead. They conveniently dropped the moped off directly at the hotel and picked it up before our departure, which made everything super easy. The hotel is located on a strip with several other...

"Great place"

"The staff were very nice and charismatic. There were not a lot of people there which was nice in our opinion. Right in the beach. Beach chairs/beds and a pool right outside. We had our own little patio. There was a little thing of water next the stairs to the patio- I thought it was a bird bath- partner let me know it’s to wash the sand off your feet- simple but I really appreciated it. We always seen somebody cleaning in the distance. It’s walkable. It’s in a sort of gated part of Tulum....

"The staff could not have been better. They went out of their way to greet you and provide excellent service. They seem to genuinely enjoy their jobs and are up early cleaning and maintaining the property."

"Everyone was so pleasant! The breakfast with fresh fruit, yogurt and some additional items were delicious. I enjoyed the social hour and took the opportunity to talk to a couple of people. Jose and another concierge made perfect recommendations for excursions."

"Great amenities and close to beach/supermarket Most communication thru Expedia portal went unanswered. Recommend direct communication with hotel staff by phone. Lovely pool and roof deck. No hot water in kitchen sink went unaddressed for entire stay. Very basic kitchen setup. "

"We stayed at the penthouse and had a great time. There’s more pros than cons, that I will share: Pros Location is great, in a closed secured part of Zama, security 24/7, lots of restaurants, cafes, shops and tour operators within walking distance. Pool and patio area are really nice, spacious and has a shaded and a sunny side area. Rooms are spacious, and so are the bathrooms. Kitchen is clean and well equipped to make food. There’s a mini store and two pharmacies right across the street. The...

"Lugar muy bien mantenido! Alberca con una super vista"