Kore Tulum Retreat and Spa Resort - Adults Only
4.5 star property

Luxury adults-only resort, walk to Tulum National Park

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Kore Tulum Retreat and Spa Resort - Adults Only

Photo gallery for Kore Tulum Retreat and Spa Resort - Adults Only

Outdoor pool, pool umbrellas, pool loungers
Property entrance
Luxury Suite, Terrace, Partial Ocean View | Free minibar, in-room safe, desk, blackout curtains
2 restaurants, breakfast, lunch, dinner served; international cuisine
Property grounds

Overview of Kore Tulum Retreat and Spa Resort - Adults Only

8.0

Very good

Popular amenities

  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is Rp8.103.279
Price available on 15/4/2024

Check out the area

Carr Tulum Boca Paila Km 3.85, Tulum, QROO, 77780
  • Popular LocationTulum National Park3 min walk
  • Popular LocationSFER IK13 min walk
  • AirportTulum, Quintana Roo (TUY)14 min drive
  • AirportTulum Intl. Airport (TQO)54 min drive
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Room options

Suite, Jetted Tub, Garden View

cleanliness

Highlights

Balcony
Separate sitting area
Private hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Room, Hot Tub, Garden View

cleanliness

Highlights

Terrace
Separate sitting area
Private hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
  • 60 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Tulum

Kore Tulum Retreat and Spa Resort - Adults Only is located in Zona Hotelera, a neighbourhood in Tulum, and is in a national park and near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Las Palmas Public Beach. Playa Paraiso and Gran Cenote are two other places to visit that come recommended. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • Tulum National Park - 3 min walk
  • Las Palmas Public Beach - 14 min walk
  • Playa Paraiso - 4 min drive
  • Tulum Beach - 7 min drive
  • Tulum Mayan Ruins - 10 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • Kin Toh - 16 min walk
  • Papaya Playa Beach Club - 10 min walk
  • Mateos - 18 min walk
  • Rossina Cafe - 5 min drive
  • Carl's Jr. - 3 min drive

About this property

Kore Tulum Retreat and Spa Resort - Adults Only

Luxury resort near Playa Paraiso
Located close to Las Palmas Public Beach and Tulum National Park, Kore Tulum Retreat and Spa Resort - Adults Only provides free cooked-to-order breakfast, a swim-up bar and a poolside bar. Indulge in a facial, a sports massage and a body scrub at the on-site spa. Enjoy international cuisine, a poolside location, and ocean views at the two on-site restaurants. Yoga classes are offered at the gym; the property also has a corner/local shop, a terrace and a garden. In addition to a hair salon and a library, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also find perks such as:
  • An outdoor pool with sunloungers, pool umbrellas and a swim-up bar
  • Free bike hire, a billiards/pool table and a gift shop
  • Wedding services, beach towels and games
  • Luggage storage, karaoke and coffee/tea in reception
  • Guest reviews say great things about the helpful staff
Room features
All 94 rooms offer comforts, such as private hot tubs and air conditioning, in addition to perks, such as separate sitting areas and free stocked minibars. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with jetted baths and rainfall showers
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, LED light bulbs and coffee/tea makers

All-inclusive details

All-inclusive room rates at Kore Tulum Retreat and Spa Resort - Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (non-alcoholic beverages included)

Land activities

Cycling
Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM–11 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nirvana Restaurant
  • Specialties Shangri-la

Things to do

  • 4 spa tubs
  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • 2 floors
  • 6 buildings
  • Built in 2008
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Wellness Resort
Zenserenity
Zenserenity Resort
Zenserenity Tulum
Zenserenity Wellness
Zenserenity Wellness Resort All Inclusive
Kore Tulum Retreat Resort Adults Only-All Inclusive
Zenserenity Wellness Tulum
Kore Tulum Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults Only-All Inclusive
Kore Tulum Retreat Adults Only-All Inclusive
Kore Retreat Adults Only-All Inclusive
Kore Tulum Retreat Spa Resort Adults Only All Inclusive

Frequently asked questions

Does Kore Tulum Retreat and Spa Resort - Adults Only have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Kore Tulum Retreat and Spa Resort - Adults Only?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Kore Tulum Retreat and Spa Resort - Adults Only on 15 Apr 2024 start from Rp8.103.279, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kore Tulum Retreat and Spa Resort - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kore Tulum Retreat and Spa Resort - Adults Only?

Limited spots are available.

What time is check-in at Kore Tulum Retreat and Spa Resort - Adults Only?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Kore Tulum Retreat and Spa Resort - Adults Only?

Checkout is at noon. Late checkout is available for a fee.

Are there all-inclusive benefits at Kore Tulum Retreat and Spa Resort - Adults Only?

Some rate plans available at this resort are all-inclusive.

Where is Kore Tulum Retreat and Spa Resort - Adults Only located?

Located in Zona Hotelera, this luxury resort is within a 15-minute walk of Tulum National Park and Las Palmas Public Beach. Playa Paraiso and Tulum Mayan Ruins are also within 3 mi (5 km).

Kore Tulum Retreat and Spa Resort - Adults Only Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 473 out of 1002 reviews" "
Rating 8 - Good. 251 out of 1002 reviews" "
Rating 6 - Okay. 126 out of 1002 reviews" "
Rating 4 - Poor. 65 out of 1002 reviews" "
Rating 2 - Terrible. 87 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie, newark

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 5 nights in Mar 2024

8/10 Good

Tadaija

Travelled with group
Liked: Cleanliness, staff & service
Great stay, a few hiccups but the staff handled everything very quickly.
Stayed 4 nights in Mar 2024

6/10 Okay

Darrell Delano Goodwin

Travelled with partner
Liked: Staff & service
For starters if you’re reading this, THIS PLACE IS NOT ALL INCLUSIVE AS SAYS. You’re still going to be charged for all food and drinks. Food isn’t good so we ordered for delivery. Great staff, you must ask for clean sheets . Beautiful quiet environment with swim up bar.

10/10 Excellent

Lucio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

6/10 Okay

antonio

Travelled with family
It needs more on dining and customer care.
Stayed 5 nights in Mar 2024

8/10 Good

Lois Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many things on the website were not true. There was no crepery, the in room Jacozzi is unusable because the water trickles in and is cool.
Stayed 7 nights in Feb 2024

6/10 Okay

Vanja

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Called for service multiple times, related to access to the safe, they told us we needed to be in our room. We were there for 2 hours and no one still came. At that point it was very late so we stopped waiting. The balcony area was not recently cleaned, layers of dirt on the chairs and cobwebs. Staff was friendly. Up keep off the overall properly is not what's presented on the pictures. The pool is missing tiles, limited with towels at the pool. Limited availability of bicycles (10 total), and the property is not close to things so that would be a great option to see things without a car. Overall needs an update, tha all inclusive pay does not reflect the provided amenities.
Stayed 6 nights in Feb 2024

2/10 Terrible

Amy

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I wish I could say I had a great time in Tulum, but this hotel wrecked any chance of that. I booked with a large group and sadly we all had a bad experience here over the course of 4 days. Pros- Lovely pool, bar and waitstaff were very friendly. Breakfast buffet was great. Cons- Food took 1-2 hours when dining at the restaurant for lunch or dinner. This was very consistent and we dined in small groups at these hours. Quality of the served food was simply very poor. We tried a different option each day hoping that each unappetizing dish was a fluke, but this was consistent. The last few days we simply had to eat elsewhere. We had items stolen from our safe in the room and the code changed. I alerted the front desk and then the concierge. They attempted to gaslight me and nothing was done about it, and I have followed up with them many times, before and after leaving the property. After reading reviews, this is a consistent issue. We were not told that removing the wrist band would be an issue- but one of the girls in our party removed hers and we were nearly not let back into the property after being out for late night drinks, with documentation that we were staying there. This is upon many other issues- brown water coming from the faucet, being denied drinking water, inconsistent cleaning, many issues with 3rd party booking not aligning with what the property reported on their end. Will not be back, and sorry to report that I would not recommend anyone else do so either.
Stayed 3 nights in Jan 2024

6/10 Okay

Nina

Disliked: Property conditions & facilities
At best I would give 3 star property, dining staff GREAT, only 1 front desk person, no shuttle service, no recommendations, bike rental $10 (if your a. Guest it should be included) food option weren't fantastic - Oriental night dining needs to be removed . 1st room the lock on window non existent, called FD no help, well change your room tomorrow.. traveling solo let's say I was awake all night. Did not change my room until 4pm. 2nd room better, then Luke warm water/low pressure. Everything needs updating!!!! Lots of TLC REQUIRED
Stayed 3 nights in Jan 2024