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Motto by Hilton Tulum

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Luxury
4.5 star property
8.6

Excellent

Tranquil escape in vibrant Tulum

Chic boho decor and a serene rooftop pool with jungle views create a tranquil escape amidst Tulum's vibrant atmosphere. Enjoy an amazing fitness centre and easy access to nearby dining, nightlife, and bike rentals for a seamless blend of relaxation and adventure.

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is Rp1.161.776
Rp1.879.184 total
includes taxes & fees
9 Jun - 10 Jun

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed

8.8 out of 10
Excellent
(12 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower

Premium bedding, in-room safe, individually decorated

1 Queen, Mobility/Hearing Accessible 3X3 Shower

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Flex Room with 1 Queen Wall Bed

Premium bedding, in-room safe, individually decorated

Flex Room with 1 Queen Wall Bed

  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 Queen bed Rooftop Level

Premium bedding, in-room safe, individually decorated

1 Queen bed Rooftop Level

8.8 out of 10
Excellent
(8 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Flex Room, 1 Queen Wall Bed, Rooftop Level

Premium bedding, in-room safe, individually decorated

Flex Room, 1 Queen Wall Bed, Rooftop Level

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW | Premium bedding, in-room safe, individually decorated

1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Bunk beds - 1 Twin bed over 1 Queen bed

Premium bedding, in-room safe, individually decorated

Bunk beds - 1 Twin bed over 1 Queen bed

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Bunk beds - 1 Twin over 1 Queen, Rooftop Level

Garden view

Bunk beds - 1 Twin over 1 Queen, Rooftop Level

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite (1 Queen bed)

55-inch flat-screen TV with cable channels

Junior Suite (1 Queen bed)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)

Premium bedding, in-room safe, individually decorated

Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Single Bunk Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Accessible Queen Room Rooftop Level

Premium bedding, in-room safe, individually decorated

Accessible Queen Room Rooftop Level

  • Sleeps 2
  • Free Wi-Fi

Queen Room

  • Sleeps 2
  • Free Wi-Fi

1 Queen Bed Roof Top Level

  • Sleeps 2
  • Free Wi-Fi

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About the area

Located near the beach, Motto by Hilton Tulum is in Zama neighbourhood and is connected to a shopping centre. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Jaguar Park and Las Palmas Public Beach. Hunab Lifestyle Center and Tulum Mayan Ruins are two other places to visit that come recommended. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and ziplining nearby. Visit our Tulum travel guide
Map
Avenida Coba Sur entre Calle S/N, Manzana 006 Lote 001 Colonia Centro, Tulum, QROO, 77760

What's nearby

  • Jaguar Park
    Jaguar Park
    1 min walk - 0.1 km
  • Tulum National Park
    Tulum National Park
    4 min drive - 2.9 km
  • Hunab Lifestyle Center
    1 min walk - 0.1 km
  • Dos Aguas Park
    3 min drive - 1.8 km
  • Hospital de Tulum
    5 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    91 min drive

Restaurants

  • Coco Cafe
    12 min walk
  • Jasmine
    11 min walk
  • Panza Tulum
    5 min walk
  • Olio
    17 min walk
  • El Capitán
    9 min walk

About this property

Motto by Hilton Tulum

  • Luxury hotel near Jaguar Park
  • Located close to Hunab Lifestyle Center and Las Palmas Public Beach, Motto by Hilton Tulum provides a rooftop terrace, an art gallery on-site and a shopping centre on-site. Adventurous travellers may like the fitness classes at this hotel. Treat yourself to spa services, such as a manicure/pedicure, a deep-tissue massage or a body treatment. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with 2 coffee shops/cafes and a garden.
  • Other perks include:
    • 2 outdoor pools along with free cabanas, sunloungers and pool umbrellas
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), free bike hire and coffee/tea in reception
    • A TV in reception, smoke-free property and a nature reserve
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 115 individually furnished rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to amenities such as free WiFi and air conditioning.
  • Extra conveniences in all rooms include:
    • Rainfall showers, eco-friendly toiletries and hairdryers
    • 55-inch flat-screen TVs with premium channels
    • Mini fridges, free infant beds and daily housekeeping

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The price is Rp919.841
Rp1.173.177 total
includes taxes & fees
9 Jun - 10 Jun
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 4 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Alma Verde
  • Bistro Coba
  • Campanella
  • Hunab Rooftop
  • Jungle Bar

Things to do

  • 2 outdoor pools
  • Art gallery
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Gym
  • Outdoor pool (guest access)
  • Shopping centre
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Free pool cabanas
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2022
  • Communal living room
  • Local artist showcase
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 55, per pet, per day, plus a deposit of USD 300 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 10 kg per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children aged 5 and younger eat free breakfast

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 23.20 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults and USD 20 to 30 for children
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 55 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Motto by Hilton Tulum have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Motto by Hilton Tulum?

As of 3 Jun 2026, prices found for a 1-night stay for 2 adults at Motto by Hilton Tulum on 9 Jun 2026 start from Rp1.161.776, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Motto by Hilton Tulum pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a deposit of USD 300 per stay and a fee of USD 55 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Motto by Hilton Tulum?

Self-parking is free at this property.

What time is check-in at Motto by Hilton Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Motto by Hilton Tulum?

Checkout is at noon.

Where is Motto by Hilton Tulum located?

Located in Zama, this luxury hotel is steps away from Hunab Lifestyle Center and Jaguar Park. Tulum Mayan Ruins and Las Palmas Public Beach are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Motto by Hilton Tulum Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 230 out of 383 reviews
Rating 8 - Good. 82 out of 383 reviews
Rating 6 - Okay. 31 out of 383 reviews
Rating 4 - Poor. 20 out of 383 reviews
Rating 2 - Terrible. 20 out of 383 reviews

Reviews

Verified

10/10 Excellent

Abiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this stay. The hotel feels fresh, youthful, and vibrant. The rooms are compact but super smart and clean, with great tech. The rooftop pool area is stunning and a fantastic place to unwind. Staff were incredibly welcoming and helpful throughout. An absolute gem of a hotel if you appreciate smart design and a great atmosphere!
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities
Great service and staff. Pool area was amazing. Lots of nice restaurants in the neighborhood and easy to go everywhere with the bikes.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Second stay here and will return. I love the location, cleanliness, walkability, rooftop pool, staff, and bikes. complimentary
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Anirudh

good stay
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Erica

Liked: Cleanliness, amenities, property conditions & facilities
The photos were exactly like the property, conveniently located too!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lennea

Liked: Cleanliness, amenities, property conditions & facilities
Price was right! Breakfast included was delicious restaurant style breakfast not your typical breakfast buffet
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

karmei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best layout for an active trip, the top floor rooms have access to pool bar and awesome gym . Rooms near to the doors are abit noisy from the bar there sometimes so get rooms slightly further away but on the top floor .
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, amenities, property conditions & facilities
The kindness of the staff
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Tessa

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, had all that I needed. Staff was friendly and helpful
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Richard

Liked: Cleanliness, staff & service
Disliked: Amenities
Beautiful decor in the lobby area- however: Our room was smaller than a dorm room with a shotty Murphy bed as hard as a rock. The pool was ice cold with a view of unfinished abandon building. Breakfast and service was good. Hotel charges a “destination fee” which adds significantly to your room stay cost and it’s just pure profit and false advertising that it’s not disclosed when you book but just added on when you check in. Not a value and would never stay again. Location is ok.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marian

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Gym is fantastic! Offers for credit dollars are good. Shower and bathroom toiletries are very good! The only suggestion we have is to m put a small dresser or shelves in the room for our clothes.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Bishop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, especially the natural sitting area right outside the entrance. Eateries were right there and I enjoyed the best croissants and gelato from Campanella that was by the sitting area.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area is fantastic.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Amazing stay. Perfectly relaxing which is what we wanted
Stayed 8 nights in Apr 2025
Verified

4/10 Poor

Dana

Disliked: Cleanliness, amenities
We only stayed 1/3 night stay. The room was super small. Site advertised airport to hotel shuttle which doesn’t exist anymore. Staff was dismissive. It’s very noisy in evening with the lively music from the street. Bar and restaurant staff are very good as is the cleaning staff. Just was not as advertised and we felt cheated so went elsewhere. Don’t go keep your money. They kept ours so you should keep yours!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and tidy. Clean and modern.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience at Motto by Hilton. The staff were incredible, very kind and attentive. The food was great and the amenities were beyond our expectations!
Delicious welcome drink
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Scott Andrew

Liked: Amenities
Great area amazing staff
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Nache

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very clean and the staff was great!
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very friendly. The hotel has a beautiful terrace with a nice bar.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel in a great location with amazing rooftop pool, good food and poilte staff!
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Victor J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let’s start with “it is a micro hotel” meaning that rooms are way smaller than average… Nevertheless, the staff will do anything to accommodate you. Rooms and facilities are extremely clean and staff are one of the best I’ve experienced in many trips. Servers are top notch, especial marks and praises to Marcos and Javier, those guys hustle to deliver you the best of the best, both super friendly and always happy to help. Parking is convenient, private and secured. I rented a vehicle for the convenience and price when comparing to private transportation, not that you would need it once you get to Motto. A gym on location, a proper gym that it is clean and with attentive personnel. A pool lounge on the top floor that will provide peace and quiet. And just at the door, bike rentals, and tons of restaurants, all in 10 - 20 minutes walks. Not a family hotel, singles and couples at most but… It will be a very pleasant experience… I don’t think you would be disappointed. Thank you to each and every one of the employees at Motto, you all deserve a raise!!! Keep up the good service, the smiles and attention to details. I hope I can return soon!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great time, easy check-in process and very nice rooms. Had a junior suite and the staff was amazing. Very luxurious feeling
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Seidah

Liked: Cleanliness, staff & service, property conditions & facilities
Located between Centro Tulum and Beach zone...Can ride bikes to both..property extremely clean and staff was amazing..Would definitely stay again in the near future
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and staff. Food options right outside and amazing rooftop and gym.
Stayed 3 nights in Oct 2023