Hotel dekat Laguna Kaan Luum

"I went with my family, I had made 2 room reservation and paid 260.00per room upfront charged to my credit card. Than when we checked in the front desk said I only had 1 room reservation. I repeatly told her we had 2 rooms. Only gave me 1. We checked all into one room. Than in night we went for dinner and returned back at 10 pm . The resort all dark and the check in girl tells me sorry I was correct that I had 2 rooms. I told her I'm not going to repack and move to room . I asked a refund for...

"They do not have a pool .. It's only a soaking tub on top floor!! Extremely disappointing for me as I wanted to swim in a pool the entire vacation.. Also, you can't do laundry yourself.. Which I don't like!! The housekeeper's can but the fee is 25 U.S. Stuff was extremely friendly.. Be aware you can't swim in the ocean do to sargassum it smells and it is everywhere, Tulum and Cancun... Tulum is very expensive also.."

"I was there for 2 night. I love this place look amazing and room was really nice and staff friendly. Everything perfect but only this I didn’t like when u have to check in they will take your whole hour for wait on front desk and there is lot a mosquitos other that place is amazing"

"Stayed solo and felt at home. Everything was well organized and the environment was very friendly."

"Hermosa propiedad, habitación acogedora y con un staff excelente! Ubicación céntrica a los mejores restaurantes!"

"Exceptional. Reflects on how a hotel suite should be. Beautiful grounds. Restaurant on-site, food was superb and staff were beyond genuine. Highly recommend. We spent two nights there after spending three at a hotel at the beach. It’s telling that every detail was well curated to reflect a very distinctive experience. Hopefully, we make it back."

"Ame este hotel, algo super tranquilo y mas que hermoso"

"We stayed in the beach front suite with kitchenette. It was lovely to wake up to the gorgeous sunrise over the glittering Caribbean each morning. The staff were all extremely attentive and helpful, friendly and gracious. We appreciated how laid back and welcoming the place was. We felt right at home. Major highlight of the trip was helping hundreds of freshly hatched baby sea turtles find their way to the water with a couple of staff members and other guests. It was such a special, once in a...

"The property was very well kept. Rooms are very spacious and comfortable. Staff is always nice and accommodating. I will definitely return to Panacea!"

"Bueno"

"Travelled solo and felt safe while there. I did a spa treatment and it was wonderful. The food is delicious. I stayed on the Una Vida side and did have a few regrets when I saw the Bardo side would definitely stay at this place again."

"This hotel is gorgeous! The beach & view were stunning & lots going on in the area. Our room couldn’t have been better. I have stayed all over the world & have never had a friendlier or more accommodating staff. They went out of their way to make sure all of our needs were met. They even helped us with transportation & outside excursions. Luis at the front desk was especially helpful & always had a smile! The food was great too.. breakfast, dinner, margaritas… everything! I can’t say enough...

"I love staying at this gem of a hotel. Great option if you prefer to be a bit off the resort strip."

"This was an amazing place to stay! I came with three friends, and the room we booked was perfect for us, especially the small private pool on the terrace, which we loved. The hotel also has a small restaurant with delicious food. I ordered the pasta and it was so, so good. I'd definitely recommend this place to anyone visiting Tulum, and I'd love to come back!"

"Nice rooms"

"Great stay at La Reserva Tulum. The interiors are beautiful — serene, elegant and thoughtfully designed. The pool area is stunning. A lovely place to relax and unwind."